UEC and SCC Officer

NHS Cheshire and Merseyside Integrated Care Board; Warrington; Sur place; GBP 28 000 - 31 000; Plein temps

Résumé du poste

NHS Cheshire and Merseyside Integrated Care Board is recruiting an enthusiastic UEC & SCC Officer to join the Urgent and Emergency Care Team and System Coordination Centre in Warrington. You will help coordinate information across the health and care system and support operational decision-making in a fast-paced environment.

Join a large Integrated Care System, work across partners including NHS providers, Local Authorities, ambulance services and primary care, and contribute to service

Qualifications

• Educated to NVQ Level 3 or equivalent experience.
• Experience of supporting meetings, agendas and minute taking.
• Experience managing information and databases.
• Knowledge of project principles and tools such as Prince2 Foundation and Microsoft Project.

Responsabilités

• Support the day-to-day operation of the System Coordination Centre.
• Coordinate information, communications and operational actions across the health and care system.
• Manage reporting processes, action logs, escalation records and operational correspondence.
• Provide secretariat support, including meeting organisation, agenda preparation and minute taking.
• Support urgent and emergency care improvement programmes and projects.
• Work closely with NHS providers, local authorities, ambulance services, primary care and NHS England colleagues.

Connaissances

Meeting support

Minute taking

Information management

Project principles

Formation

NVQ Level 3 or equivalent

Outils

Prince2 Foundation

Microsoft Project

Description du poste

Employer NHS Cheshire and Merseyside Integrated Care Board Employer type NHS Site No 1 Lakeside 920 Centre Park Town Warrington Salary £28,392 - £31,157 per annum Salary period Yearly Closing 22/10/2026 23:59 Interview date 30/10/2026

UEC and SCC Officer

NHS AfC: Band 4

An exciting opportunity has arisen to be part of the changing shape of NHS commissioning in Cheshire and Merseyside. Our current organisational structure supports effective working both locally and across Cheshire and Merseyside as we develop as an Integrated Care System.

The population of Cheshire and Merseyside is diverse and growing and we are keen to see that diversity recognised within our own workforce. As an employer we seek to open opportunities for our staff to gain new skills, gain knowledge and develop careers in heath and care.

We welcome students, staff, people of all races, religions, genders, sexual orientation, physical abilities, backgrounds, and philosophies and those who are accepting of others. Our goal is to support all of our workforce in their work, if you believe you can bring your skills and experiences and an open-minded approach into our fast paced and dynamic organisation, we are committed to providing a positive and supportive experience for all of our staff.

Job overview

Be at the heart of system coordination across Cheshire and Merseyside

Are you highly organised, proactive, and looking for a role where you can make a real difference to patient care across the NHS?

We are seeking an enthusiastic UEC & SCC Officer to join our Urgent and Emergency Care Team and System Coordination Centre (SCC). This is an exciting opportunity to support the operational coordination of health and care services across one of the largest Integrated Care Systems in the country.

Working within a fast-paced environment, you will help ensure that critical information is shared across the system, support operational decision-making, coordinate meetings and actions, and play an important role in helping partners respond to daily pressures and deliver service improvements.

Main duties of the job

What you'll do

• Support the day-to-day operation of the System Coordination Centre.
• Coordinate information, communications and operational actions across the health and care system.
• Manage reporting processes, action logs, escalation records and operational correspondence.
• Provide secretariat support, including meeting organisation, agenda preparation and minute taking.
• Support urgent and emergency care improvement programmes and projects.
• Work closely with NHS providers, local authorities, ambulance services, primary care and NHS England colleagues.

Working for our organisation

NHS Cheshire and Merseyside serves a population of over 2.7 million people across nine localities, working with 16 NHS provider organisations, 51 Primary Care Networks, local authorities and voluntary sector partners.

We are proud of Cheshire and Merseyside's record of collaborative working and there are countless examples of brilliant care, but there are also examples of variation in service which only serve to exacerbate health inequalities.

Our vision is for everyone in Cheshire and Merseyside to have a great start in life and get the support they need to stay healthy and live longer.

We will do this by working together, as equal partners, to support seamless, person-centred care and tackle health inequalities by improving the lives of the poorest fastest.

Our values are rooted in the NHS Constitution, and we strive to create a compassionate, collaborative and innovative culture where staff can thrive and make a real difference to local communities.

Detailed job description and main responsibilities

This role would suit someone who:

• Has experience in administration, coordination, business support or operational roles.
• Is highly organised and able to manage multiple priorities.
• Has excellent communication and stakeholder engagement skills.
• Enjoys working in a fast-paced environment where no two days are the same.
• Is confident using Microsoft Office and managing information accurately.
• Wants to contribute to improving urgent and emergency care services across the NHS.

You’ll be part of a friendly and supportive team working at the centre of system-wide operational coordination and service improvement. This role offers excellent development opportunities and exposure to senior leaders and partner organisations across Cheshire and Merseyside.

If you’re organised, motivated and ready to contribute to improving healthcare across Cheshire and Merseyside, we’d love to hear from you.

This role operates across 7-days on a rota pattern including bank holidays and weekends.

Ensure to read the attached Job Description and Person Specification for further details.

Person specification

Knowledge, Training and Experience

• Able to work a rota covering 7 days including weekends and public holidays.
• Educated to NVQ Level 3 or equivalent experience
• Experience of supporting meetings, agendas and minute taking
• Experience managing information and databases
• Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project

Skills

• Experience of setting up and implementing internal processes and procedures
• Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of setting up and implementing meetings and coorindating diaries.

Equality & Diversity

• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.

Additional information relating to the role can be found in the Job Description below. Please note that candidates will be shortlisted against the criteria outlined within the Person Specification (also below), therefore, to avoid disappointment please ensure you meet the requirements of the role before applying and that you are able to demonstrate these requirements throughout your application form.

Employer certification / accreditation badges

Name Dominic Gaffney Job title Head of UEC Ops, Improvement & System Coordination Email address [e-mail]