UCaaS/CCaaS Telecoms Engineer — Cloud Telephony

PHMG; Manchester; On-site; GBP 32,000 - 36,000; Full time

Job summary

A leading audio branding agency in Manchester is seeking a Telecoms Engineer to consult with clients on improving their cloud telephony systems. You will create detailed call flow maps and implement projects, ensuring seamless activation for clients. Ideal candidates will have experience in implementation and excellent communication skills. Competitive salary and great opportunities for growth within a dynamic environment.

Qualifications

• Experience in Implementation roles using cloud telephony or similar technologies.
• Familiarity with portal-based telephony systems.
• Experience in a client-facing role.

Responsibilities

• Consulting with clients regarding their telephony solutions.
• Creating client-friendly call flow maps.
• Implementing and testing telephony projects.

Skills

Technical skills in cloud telephony

Excellent communication skills

Project management skills

CRM usage

Strong organizational skills

Tools

Microsoft Office Suite

Job description

A leading audio branding agency in Manchester is seeking a Telecoms Engineer to consult with clients on improving their cloud telephony systems. You will create detailed call flow maps and implement projects, ensuring seamless activation for clients. Ideal candidates will have experience in implementation and excellent communication skills. Competitive salary and great opportunities for growth within a dynamic environment.