UC Network Engineer

Investigo Limited; York and North Yorkshire; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Unified Communications Engineer to enhance their network-based services. This role involves developing the UC network strategy, ensuring operational performance, and delivering innovative solutions in telephony, mobile services, and video conferencing. The ideal candidate will have a strong technical background in TCP/IP and network security, along with experience in cloud-based telephony systems. Join a dynamic team and contribute to continuous service improvement in a hybrid working environment.

Qualifications

• Experience in managing Unified Communications networks to meet SLAs.
• Proven technical knowledge in telephony and video conferencing systems.

Responsibilities

• Develop and implement the UC network strategy and roadmap.
• Ensure operational performance of the UC network meets business demands.

Skills

Unified Communications

Telephony

Mobile Services

Video Conferencing

TCP/IP

LAN/WAN/WLAN

Network Security

Cloud Based Telephony Systems

MDM Solutions

Tools

Ring Central

8x8

Job description

Unified Communications Engineer

Permanent

York- Hybrid - 2 days a week on site

The role will be responsible for customer facing unified network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.

Development of the UC network strategy including network design and roadmap.

Knowledge and experience:

• Day to day operational performance of the UC network to agreed SLAs and KPIs.
• Changes to the UC network to meet ongoing business demands.
• Cloud Based telephony systems - Ring Central, 8x8
• Delivering continuous service improvement
• Emergency response to critical incidents.
• Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
• Experience of running network security.
• Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
• Experience of working with third party providers of network services.
• Unified communications solution delivery and support.
• Delivering/supporting fixed line and NGN/VGN services.
• Delivering mobile technology (hardware and services).
• Video conferencing solution architecture and delivery.
• Experience of running an MDM solution.
• Technical knowledge of customer network systems.

If you are interested and looking for a new role, please apply with a copy of your CV or email [e-mail]