Telecommunications Engineer

JR United Kingdom; York; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise de services gérés recherche un Ingénieur Communications pour installer et configurer des systèmes VoIP et des setups Teams Room. Ce rôle demande une solide expérience en ingénierie d'installation et une compétence en communication, offrant des possibilités de développement personnel et divers avantages pour son équipe.

Benefits

22 jours de congés + votre anniversaire off

Réductions pour le personnel et support bien-être

Opportunités de développement personnel

Qualifications

• 3+ années d'expérience en UC ou en ingénierie d'installation.
• Connaissance des systèmes Gamma Horizon et/ou 8x8 VoIP.
• Compétences en équipement AV/ téléphonie.

Responsibilities

• Installer et configurer des systèmes VoIP cloud.
• Former les utilisateurs finaux et réaliser des exercices d'installations.
• Effectuer des études de site et s'assurer que les installations sont professionnelles.

Skills

Installation engineering

VoIP systems

Problem-solving

Networking basics

AV/telephony equipment

Communication

Job description

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Communications Engineer – Unified Comms & AV Installations

Full-Time

Field-Based from Northampton

UK Driving Licence Required

We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK.

In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.

What we’re looking for:

• 3+ years in UC or installation engineering roles
• Experience with Gamma Horizon and/or 8x8 VoIP
• Teams Room setups (Yealink hardware preferred)
• Understanding of contact centre features (IVRs, dashboards, agent tools)
• Confident with networking basics (VLANs, PoE, QoS)
• Comfortable working with tools to mount AV/telephony equipment
• A strong communicator with great problem-solving skills
• Full UK driving licence required

What you’ll get:

• 22 days’ holiday + your birthday off (rising to 25 days in year 2)
• Staff discounts, paid volunteering time, and wellbeing support
• Clear personal development plan and learning opportunities

You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon.

If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!