TUI Retail Apprentice

Best Apprenticeships; Greater London; On-site; GBP 12,000 - 16,000; Full time

Job summary

TUI Retail offers a two-year apprenticeship that puts customers at the heart of the business, shaping unforgettable holiday experiences for a best-loved holiday company. You’ll grow with a supportive team, using the latest tools to deepen customer understanding and answer questions, bringing holidays to life and fostering loyalty.

As part of a customer-focused retail role, you’ll embrace change, rise to challenges and aim to smash your sales and service targets while developing skills for a

Responsibilities

• Put customers at the heart of the business and help create unforgettable holiday experiences
• Use tools and guidance to understand customer needs, answer questions and bring holidays to life
• Support colleagues and learn how to resolve questions or complaints professionally
• Embrace change and rise to challenges in a customer-focused retail role
• Strive to smash targets and perform to your best in sales and service

Job description

Joining TUI Retail as an apprentice provides valuable insight into the world of travel. Our two-year apprenticeship scheme is structured to help you put customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

• Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
• Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
• If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
• You’ll embrace change and rise to the challenges of a customer-focused role
• Your drive to achieve will lead you to exceed your sales and service objectives, in retail, we call it ‘Smashing your Targets’

Tagged as: Tui