TUI Operations Control Centre (TOCC)Apprenticeship Programme - Expression of Interest

TUI; Luton; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Holiday discounts

Private medical insurance

Pension scheme

Life assurance

Wellbeing support

Employee discounts via Totum

Job summary

The TOCC Apprenticeship Programme at TUI opens for applications on 12 January 2027, with successful apprentices joining in September 2027. This role places you at the operational heartbeat of our airline, learning to coordinate and monitor flight operations, respond to challenges and keep customers moving safely and efficiently.

As an apprentice you’ll gain industry-recognised qualifications, work in a fast-paced environment and build foundations for a long-term career with TUI, supported by

Responsibilities

• Learn from aviation professionals
• Gain industry-recognised qualifications
• Develop operational and business skills
• Work in a fast-paced airline environment
• Build foundations for a long-term career at TUI

Job description

TUI Operations Control Centre (TOCC) Apprenticeship Programme 2027

Expression of Interest

Looking for an exciting career at the heart of airline operations?

The TUI Operations Control Centre (TOCC) Apprenticeship Programme is set to open for applications on 12th January 2027, with successful candidates joining us in September 2027.

If you're interested in becoming part of the team that helps keep our flying programme running safely, efficiently and on time,

What is TOCC?

The TUI Operations Control Centre (TOCC) is the operational heartbeat of our airline.

Working behind the scenes, TOCC teams coordinate and monitor our flight operations, responding to challenges, making critical decisions and helping ensure our customers reach their destinations safely and efficiently.

No two days are the same, making this an exciting opportunity for individuals who enjoy problem-solving, working under pressure and being part of a team.

Who Are We Looking For?

We're looking for individuals who are:

• Passionate about aviation and travel
• Curious and eager to learn
• Strong problem-solvers
• Able to stay calm under pressure
• Organised and detail-oriented
• Great team players with excellent communication skills

Whether you've developed these skills through education, part-time work, sports teams, volunteering, hobbies or other experiences, we'd love to hear from you.

At TUI, we're interested in your potential and enthusiasm to learn.

What Can You Expect?

As an apprentice, you'll have the opportunity to:

Learn from experienced aviation professionals

Gain industry-recognised qualifications

Develop valuable operational and business skills

Work within a fast-paced airline environment

Build the foundations for a long‑term career within TUI

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
• Excellent rates with foreign exchange
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Private Medical Insurance, single cover with option to add dependants
• Permanent Health Insurance
• Pension scheme and life assurance
• On completion of the Apprentice programme a voucher (amount dependent on the apprenticeship level) and an extra day off
• Access to student discount via Totum
• Network of other apprentices/graduates and colleagues
• Buddy support throughout the programme
• Mentor programme
• One day off each week from work duties to study towards your apprenticeship qualification

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

We are part of the Disability Scheme and welcome applications from people who are disabled. Our commitment as part of the scheme is to guarantee interviews to all disabled applicants who meet the minimum criteria for the vacancy and to offer reasonable adjustments.