2027 TUI Operations Control Centre (TOCC)Apprenticeship Programme - Expression of Interest

TUI; England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Fantastic holiday benefits

Private Medical Insurance

Pension scheme

Discounts and offers on holidays

Health and Wellbeing support

One day off per week for study

Job summary

TUI Group invites applicants to join the TOCC Apprenticeship Programme in Luton, onsite, designed to build core operational and business skills within a fast-paced airline environment. This fixed-term apprenticeship offers formal industry qualifications and a pathway to a long-term career with TUI.

Registering interest signals intent to apply when vacancies open; the programme emphasizes problem-solving, staying calm under pressure, and strong collaboration with peers and mentors across the TOCC

Qualifications

• Passion for aviation and travel.
• Strong problem-solving abilities under pressure.
• Excellent communication and teamwork skills.
• Organised, detail-oriented and reliable.
• Willingness to learn and develop in a busy aviation environment.

Skills

Problem solving

Team player

Attention to detail

Eager to learn

Aviation interest

Job description

2027 TUI Operations Control Centre (TOCC)Apprenticeship Programme - Expression of Interest

Location: Luton, GB, LU2 9TN

Workplace: Onsite

Type of contract: Fixed term

Working time: 37.5

Job ID: 140127

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What is TOCC?

The TUI Operations Control Centre (TOCC) is the operational heartbeat of our airline.

Working behind the scenes, TOCC teams coordinate and monitor our flight operations, responding to challenges, making critical decisions and helping ensure our customers reach their destinations safely and efficiently.

No two days are the same, making this an exciting opportunity for individuals who enjoy problem-solving, working under pressure and being part of a team.

Why Register Your Interest?

Please note that registering your interest does not count as an application and does not guarantee an interview or place on the programme. You will need to submit a formal application once the vacancy goes live.

Who Are We Looking For?

We're looking for individuals who are:

• Passionate about aviation and travel
• Curious and eager to learn
• Strong problem-solvers
• Able to stay calm under pressure
• Organised and detail-oriented
• Great team players with excellent communication skills

Whether you've developed these skills through education, part-time work, sports teams, volunteering, hobbies or other experiences, we'd love to hear from you.

At TUI, we're interested in your potential and enthusiasm to learn.

What Can You Expect?

As an apprentice, you'll have the opportunity to:

Learn from experienced aviation professionals

Gain industry-recognised qualifications

Develop valuable operational and business skills

Work within a fast-paced airline environment

Build the foundations for a long-term career within TUI

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off'
• Excellent rates with foreign exchange
• Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
• Private Medical Insurance, single cover with option to add dependants
• Permanent Health Insurance
• Pension scheme andlife assurance
• On completion of the Apprenticeprogramme a voucher (amount dependent on the apprenticeship level) and an extra day off
• Access to student discount via Totum
• Network of other apprentices/graduatesand colleagues
• Buddy support throughout the programme
• One day off each week from work dutiesto study towards your apprenticeship qualification

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

We are part of the Disability Scheme and welcome applications from people who are disabled. Our commitment as part of the scheme is to guarantee interviews to all disabled applicants who meet the minimum criteria for the vacancy and to offer reasonable adjustments.