2027 TUI Operations Control Centre (TOCC)Apprenticeship Programme - Expression of Interest

TUI; Luton; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Holiday benefits

Private medical insurance

Pension scheme

Study day per week

Mentor programme

Travel discounts

Job summary

The TOCC Apprenticeship Programme 2027 by TUI offers a hands-on start in airline operations at the Operations Control Centre. You will learn to monitor and coordinate flight operations, respond to challenges, and develop operational and business skills under experienced aviation professionals.

We welcome passionate individuals who are curious, calm under pressure and eager to learn. The programme includes industry-recognised qualifications, mentorship, buddy support, study time each week and

Qualifications

• Passionate about aviation and travel.
• Curious and eager to learn.
• Strong problem-solvers.
• Able to stay calm under pressure.
• Organised and detail-oriented.
• Great team players with excellent communication skills.

Job description

TUI Operations Control Centre (TOCC) Apprenticeship Programme 2027

What is TOCC?

The TUI Operations Control Centre (TOCC) is the operational heartbeat of our airline.

Working behind the scenes, TOCC teams coordinate and monitor our flight operations, responding to challenges, making critical decisions and helping ensure our customers reach their destinations safely and efficiently.

No two days are the same, making this an exciting opportunity for individuals who enjoy problem-solving, working under pressure and being part of a team.

Who Are We Looking For?

• Passionate about aviation and travel
• Curious and eager to learn
• Strong problem-solvers
• Able to stay calm under pressure
• Organised and detail-oriented
• Great team players with excellent communication skills

Whether you've developed these skills through education, part-time work, sports teams, volunteering, hobbies or other experiences, we'd love to hear from you.

At TUI, we're interested in your potential and enthusiasm to learn.

What Can You Expect?

• Learn from experienced aviation professionals
• Gain Industry-recognised Qualifications
• Develop valuable operational and business skills
• Work within a fast-paced airline environment
• Build the foundations for a long-term career within TUI

Your journey into the world of airline operations starts here.

About Our Offer

• Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
• Excellent rates with foreign exchange
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Private Medical Insurance, single cover with option to add dependants
• Permanent Health Insurance
• Pension scheme and life assurance
• On completion of the Apprentice programme a voucher (amount dependent on the apprenticeship level) and an extra day off
• Access to student discount via Totum
• Network of other apprentices/graduates and colleagues
• Buddy support throughout the programme
• Mentor programme
• One day off each week from work duties to study towards your apprenticeship qualification

From a workplace to a place to belonging. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

We are part of the Disability Scheme and welcome applications from people who are disabled. Our commitment as part of the scheme is to guarantee interviews to all disabled applicants who meet the minimum criteria for the vacancy and to offer reasonable adjustments.