Triage Worker/ IDVA Remote

Morgan Hunt; Greater London; Remote; GBP 26,000 - 41,000; Full time

Job summary

Morgan Hunt is seeking a Triage Worker to join a specialist LGBTQ+ domestic abuse service on a fully remote, 3-month contract starting ASAP. The role focuses on initial triage assessments and safeguarding checks to support survivors.

You will work trauma-informed and survivor-centred, signpost to specialist services, maintain confidential records, and hold an Enhanced DBS. Applicants must be part of the LGBTQ+ community to align with the service model.

Qualifications

• Experience working within domestic abuse or domestic violence services.
• Previous roles such as IDVA, domestic abuse caseworker, triage worker or domestic abuse practitioner.
• Understanding of safeguarding, risk assessment and the impact of domestic abuse.
• Strong communication, assessment and organisational skills.
• Enhanced DBS clearance.
• Applicants must be part of the LGBTQ+ community.

Responsibilities

• Carry out initial triage assessments to understand individuals' circumstances, risks and support needs.
• Identify safeguarding concerns and assess risk relating to domestic abuse.
• Provide sensitive, trauma-informed support to survivors.
• Signpost and refer individuals to appropriate specialist services and resources.
• Maintain accurate and confidential case records.
• Work in a person-centred way, ensuring individuals feel heard, supported and safe.

Skills

Experience in domestic abuse services

Triage/assessment experience

Safeguarding and risk assessment

Strong communication and organisation

Enhanced DBS

Job description

Triage Worker - Domestic Abuse

Location: Fully Remote
Contract: Temporary - 3 months
Start Date: ASAP
DBS: Enhanced DBS essential

About the Role

We are currently recruiting for a Triage Worker to join a specialist LGBTQ+ domestic abuse service on a fully remote basis.

This is a great opportunity for someone with experience supporting survivors of domestic abuse, undertaking triage assessments and identifying safeguarding concerns. The service takes a specialist, by-and-for approach, so applicants must be part of the LGBTQ+ community and have an understanding of the barriers LGBTQ+ survivors may face when accessing support.

Key Responsibilities

• Carry out initial triage assessments to understand individuals' circumstances, risks and support needs.

• Identify safeguarding concerns and assess risk relating to domestic abuse.

• Provide sensitive, trauma-informed support to survivors.

• Signpost and refer individuals to appropriate specialist services and resources.

• Maintain accurate and confidential case records.

• Work in a person-centred way, ensuring individuals feel heard, supported and safe.

Essential Requirements

• Experience working within domestic abuse or domestic violence services.

• Experience in a relevant role, such as an IDVA, domestic abuse caseworker, triage worker or domestic abuse practitioner.

• An understanding of safeguarding, risk assessment and the impact of domestic abuse.

• Strong communication, assessment and organisational skills.

• An Enhanced DBS.

• Applicants must be part of the LGBTQ+ community, in line with the service's by-and-for model.

Additional Information

• Fully remote working.

• 3-month temporary contract.

• Immediate start available.