Triage Officer

Essential Employment; Tonyrefail; On-site; GBP 16,531 - 23,419; Part time

Job summary

Essential Employment is recruiting a Triage Officer for a temporary position in Rhondda Cynon Taf. The role involves acting as the first point of contact by telephone and email, and supporting the Work and Skills delivery team with pre-employment activities.

You will provide administrative support, monitor and update client records, and prepare performance reports to ensure accuracy and audit compliance. All pre-employment checks may be required.

Qualifications

• Experience providing administrative support in a busy environment.
• Proficiency with basic data entry and record keeping.
• Ability to communicate clearly with clients and colleagues.

Responsibilities

• Act as first point of contact by telephone and email.
• Support Work and Skills delivery team in pre-employment activities.
• Monitor and update client records and performance information for audit purposes.

Skills

Admin support

Data entry

Customer service

Job description

Triage Officer needed in Rhondda Cynon Taf

This is a temporary role and the rate is £14.59ph PAYE

The reference number is: OR110541

The successful candidate will support the Work and Skills delivery team in the development, implementation, and ongoing operation of pre-employment related support within the County. They will act as a first point of contact by telephone, email and within community settings and will provide administrative support for monitoring, updating of client records, performance management information, reports and other monitoring requirements to ensure all monitoring is accurate and compliant in accordance with audit requirements.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.