Treasury Operations Analyst

Taptap Send; Greater London; On-site; GBP 48,000 - 65,000; Full time

Job summary

Taptap Send is seeking a highly organised individual to join our Treasury Operations team in London. You will own the full life cycle of payments, initially focusing on stablecoin funding, coordinating with global teams and partners.

Responsibilities include proactive treasury management, funding timelines, and resolving payment issues. The role offers opportunities for progression within a fast-growing fintech environment.

Qualifications

• At least 1 year of experience in payments or funding roles and/or with stablecoins.
• Passionate about our mission and eager to get things done.
• Interested in treasury operations, solving problems and optimizing processes.
• Enjoy working in teams and building stakeholder relations.
• Able to resolve issues quickly and persevere to achieve results.
• Excellent organisational skills in a fast-paced startup environment.
• Strong analytical skills with Excel; SQL is a plus.
• Fluent in English.

Responsibilities

• Proactively managing treasury operations, initially for stablecoins, to ensure accounts are funded and payments process smoothly.
• Work closely with partners to ensure timely funding timelines.
• Troubleshoot payment issues and collaborate with internal and external partners to resolve.
• Assist onboarding of banks and trading partners for stablecoin funding.
• Provide out-of-hours coverage when required.

Skills

Payments experience

Treasury operations

Analytical skills (Excel)

SQL

English proficiency

Teamwork / collaboration

Problem solving

Organisational skills

Job description

Role

Taptap Send is seeking a highly organised and motivated individual to join our Treasury Operations team and help us grow our business. In this role, you will report to the Director of Payments and touch all aspects of Taptap Send's payment operations, with an initial focus on stablecoin funding, working directly with our teams and partners across the world.

You’ll own the full life cycle of payments, including creating, tracking and confirming crediting of funds, as well as troubleshooting payment issues across our growing Stablecoin operations. You’ll also be involved in funding forecasts to ensure that our partners are well funded at all times.

You’ll work directly with our trading team as well as collaborating with the wider team that spans the globe ( London, Abidjan, Lagos, Nairobi, Paris and New York, to name a few places), ensuring that Taptap Send is effectively supported in its growth and customer ambitions! There is plenty of room for professional progression and personal growth within our friendly and ever-growing Taptap community.

Responsibilities

• Proactively managing treasury operations, initially for stablecoins, to ensure our accounts are funded and payments can be processed seamlessly

• Working closely with partners to ensure that funding timelines are being delivered on time

• Troubleshooting to find root causes of payment issues and working with internal and external partners to resolve

• Assisting with onboarding new banks and trading partners for stablecoin, working closely with our business development team

• Providing out-of-hours coverage when required

Requirements

• Have at least 1 years’ experience, ideally in a payments or funding role and/or working with stablecoins

• Are passionate about our mission and eager to do what needs to be done to achieve it

• Are enthusiastic about treasury operations, solving unique problems, and optimizing processes

• Enjoy challenges, are resourceful and think outside the box to find creative ways to tackle problems

• Love working in teams and building meaningful relationships with key stakeholders

• Don’t hesitate to place a call to promptly resolve issues or persevere to get a result

• Have great organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment where no two days are the same

• Have proven analytical skills (Excel); SQL a plus

• Are proficient in English

About Us

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a little more:

• Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

• Truly global team - 250+ people, 50+ nationalities, 50+ languages

• Guided by our values - ownership, impact, humility, and heart - in deed, not just word

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.