Travel Sales Advisor - Commission, Holidays & Growth

TUI Group; West Bromwich; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Discounts

Health & wellbeing

Career development

Pension

Life assurance

Job summary

TUI Group in West Bromwich is hiring a Travel Advisor to help customers choose holidays, cruises and UK breaks. You will work in-store, assisting customers face to face and online, driven to exceed targets with a focus on delivering memorable holidays.

You will join a team-focused environment with training on systems to support great customer service and sales performance. The role includes shift patterns that cover weekends and bank holidays.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment.
• Able to adapt to new ways of working and embrace change.
• Organised and communicates effectively.

Responsibilities

• Inspire customers and colleagues while helping them find holidays and other products.
• Exceed sales objectives; actively promote and sell holidays, cruises and UK breaks.
• Handle customer questions and resolve complaints both face to face and virtually.
• Receive training on systems to enhance knowledge and bring memorable holidays to life for customers.
• Maintain high standard of service and contribute to store performance.

Skills

Customer service

Sales targets

Team player

Time management

Adaptability

Job description

TUI Group in West Bromwich is hiring a Travel Advisor to help customers choose holidays, cruises and UK breaks. You will work in-store, assisting customers face to face and online, driven to exceed targets with a focus on delivering memorable holidays.

You will join a team-focused environment with training on systems to support great customer service and sales performance. The role includes shift patterns that cover weekends and bank holidays.