Travel Safe Officer

Portsmouth City Council; Tipner; On-site; GBP 21,000 - 25,000; Full time

Job summary

Portsmouth City Council is seeking a Travel Safe Officer to provide a visible presence across the Bus Link in Gosport during evenings and weekends. The role aims to deter antisocial behaviour, reassure passengers and support transport staff while responding to concerns raised by passengers.

The officer will interact with the public, issue enforcement actions where appropriate, and work within a multi-agency safety network to promote a safe travel environment across Gosport.

Responsibilities

• A visibly present: proactive safety ambassador supporting safe travel on the bus link during evenings and weekends.
• Engage with the public and transport staff to promote respectful behaviour and reassurance.
• Record incidents accurately, gather evidence and contribute to intelligence sharing.
• Respond to reports of disorder or concerns raised by passengers and assist staff as needed.
• Work with local councils, police and transport providers as part of a multi-agency safety network.

Job description

The Travel Safe Officer role exists to provide a visible and proactive presence across the Bus Link in Gosport, during evenings and weekends. The officer's core purpose is to deter and address antisocial behaviour (ASB), reassure passengers, and contribute to creating a safe, comfortable travel environment. This includes interacting with members of the public, supporting transport staff, and responding to reports of disorder or concerns raised by passengers. Travel Safe Officers may issue Fixed Penalty Notices, request personal details, and seize alcohol or tobacco from individuals involved in antisocial or underage behaviour. Through proportionate engagement, education and enforcement, the officer ensures compliance with transport regulations and supports wider community safety objectives.

• A visibly present, proactive safety ambassador who supports safe travel on the bus link during evenings and weekends
• Someone confident engaging with the public, including passengers and transport staff, to promote respectful behaviour and reassurance.
• An individual trained or willing to train in CSAS powers, enabling them to carry out authorised enforcement actions
• A person capable of managing antisocial behaviour and addressing both personal and environmental ASB issues
• A strong communicator who can defuse conflict and respond effectively to dynamic or challenging situations
• Someone who works collaboratively with local councils, police and transport providers as part of a multi agency safety network.
• A detail focused individual who accurately records incidents, gathers evidence and contributes to intelligence sharing.
• A supportive presence for vulnerable passengers, able to provide reassurance and practical help when needed
• A person familiar with ASB legislation and enforcement protocols, or willing to develop that knowledge.
• Reliable, uniformed officer comfortable working evenings, weekends and in mobile outdoor settings across Gosport