Travel Operations Coordinator

Tate; Welwyn Garden City; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free on-site parking

Friendly team

Training and development

Job summary

Tate in Welwyn Garden City is seeking an Operations Executive to join our busy team on a permanent, full-time basis. The role is office-based with standard hours 9:00am–5:00pm, Monday to Friday, and involves coordinating bookings, supplier liaison, and processing documentation to keep operations running smoothly.

You will manage reservations, maintain records, and support pricing and inventory tasks across Product, Commercial and Operations, collaborating closely with colleagues and local

Qualifications

• Strong written and verbal communication skills.
• Good numeracy and literacy skills.
• Excellent attention to detail.
• Good time management and prioritisation skills.
• Ability to work effectively with limited supervision.
• Willingness to learn new systems and processes.

Responsibilities

• Managing, confirming and amending activity and attraction bookings.
• Maintaining accurate and up-to-date operational records and systems.
• Liaising with local suppliers to confirm services and resolve queries promptly.
• Issuing excursion vouchers and uploading relevant documents to the database.
• Supporting the smooth operational delivery of the service.
• Updating systems and managing any changes.
• Assisting with pricing, repricing, inventory reviews and other commercial activities when required.
• Working collaboratively with colleagues across the business and sharing operational information and insights.
• Helping identify and resolve operational issues proactively.
• Becoming cross-trained across a variety of Product, Commercial and Operations activities.

Skills

Communication skills

Numeracy

Attention to detail

Time management

Independent working

Data management

MS Office

Willingness to learn

Tools

MS Word

Excel

PowerPoint

Job description

Tate in Welwyn Garden City is seeking an Operations Executive to join our busy team on a permanent, full-time basis. The role is office-based with standard hours 9:00am–5:00pm, Monday to Friday, and involves coordinating bookings, supplier liaison, and processing documentation to keep operations running smoothly.

You will manage reservations, maintain records, and support pricing and inventory tasks across Product, Commercial and Operations, collaborating closely with colleagues and local