Travel Money Service Specialist – Customer-Driven Sales

Travelex; Birmingham; Sur place; GBP 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Private Medical

Dental

Critical Illness Insurance

Wellbeing support

Bravo Benefits discounts

Flexible shifts

25 days holiday + bank holidays

Monthly bonus

Pension plan

Career development

Résumé du poste

Travelex at Birmingham Airport invites enthusiastic customer service agents to join our team, helping customers with travel money needs and delivering brilliant service. You will welcome customers, understand their needs, and convert interest into sales while working in a fast-paced environment.

We offer training, career growth opportunities, and flexible shifts with a monthly bonus and benefits like private medical and pensions. Join us to start your journey with confidence.

Qualifications

• Customer-focused service delivery.
• Ability to upsell travel money products within approved guidelines.
• Strong communication and active listening to understand customer needs.

Responsabilités

• Welcoming customers and building relationships with travellers.
• Assist with travel money needs and provide expert product guidance.
• Convert interest into sales while meeting and exceeding team targets.
• Process foreign exchange transactions accurately in a fast-paced environment.
• Collaborate with team to drive performance and deliver excellent service.
• Follow company processes and maintain attention to detail.

Connaissances

Customer service

Sales skills

Excellent communication

Team player

Positive attitude

Outils

POS system

Cash handling

Description du poste

Travelex at Birmingham Airport invites enthusiastic customer service agents to join our team, helping customers with travel money needs and delivering brilliant service. You will welcome customers, understand their needs, and convert interest into sales while working in a fast-paced environment.

We offer training, career growth opportunities, and flexible shifts with a monthly bonus and benefits like private medical and pensions. Join us to start your journey with confidence.