Travel Money Advisor — Flexible Shifts & Growth

Travelex Foreign Coin Services; Birmingham; Presencial; GBP 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Medical

Dental

Critical Illness Insurance

Wellbeing support

Bravo Benefits

Flexible shifts

Monthly bonus

Pension plan

Career development

25 days holiday

Descripción de la vacante

Travelex is seeking a Travel Service Partner at Birmingham Airport to deliver excellent customer service for travel money needs. You'll work in a busy, friendly team helping customers with forex and online orders, aiming to exceed sales targets.

The role offers flexible shifts, supportive benefits, and a path to grow within the company while contributing to a positive customer journey at the airport.

Formación

• Great communication and a passion for customer service.
• Active listening to understand customer needs and deliver a great experience.
• Positive attitude and willingness to learn and grow with the team.
• Team player ready to contribute and develop with the group.

Responsabilidades

• Welcoming customers and delivering fantastic customer service.
• Understand customer needs and assist with travel money requirements.
• Offer expert advice on products and services and convert interest into sales.
• Aim to achieve and exceed team sales targets.
• Process foreign exchange transactions and online orders accurately.
• Collaborate with the team to drive performance and celebrate success.
• Follow processes and pay attention to detail to stay on track.

Conocimientos

Customer service

Communication

Active listening

Team player

Positive attitude

Descripción del empleo

Travelex is seeking a Travel Service Partner at Birmingham Airport to deliver excellent customer service for travel money needs. You'll work in a busy, friendly team helping customers with forex and online orders, aiming to exceed sales targets.

The role offers flexible shifts, supportive benefits, and a path to grow within the company while contributing to a positive customer journey at the airport.