Travel & Expense Administrator

Smiths Detection Group; Hemel Hempstead; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Training & development

Global exposure

Career growth opportunities

Job summary

Smiths Detection is seeking a Global Travel & Expense Administrator to join our Finance team at an exciting time of transformation. You’ll support employees across multiple countries, managing travel bookings, expense processes and policy compliance.

As the first point of contact for travel and expense support, you’ll provide training, resolve queries, generate reports, and collaborate with travel suppliers.

Qualifications

• Experience with travel management or expense systems.
• Strong customer service and communication skills.
• Proficient with Teams, telephone and email support.
• Good Excel skills and attention to detail.
• Experience with stakeholders across multiple locations.

Responsibilities

• Respond to employee travel and expense queries.
• Provide first-line support for travel booking and expense systems.
• Deliver user training via Teams and one-to-one sessions.
• Support expense submissions and policy compliance.
• Investigate failed expense claims and missing information.
• Produce reports and analyse travel and expense data.
• Work with travel suppliers, hotels and corporate card providers.
• Assist during travel disruption and support risk management processes.

Skills

Travel management system

Expense management system

Customer service

Excel

Data analysis

Stakeholder management

Concur experience

Tools

Concur

Job description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

We're looking for a proactive and customer-focused Global Travel & Expense Administrator to join our Finance team at an exciting time of transformation.

As part of the build-out of our in-house Travel & Expense function, you'll play a key role in supporting employees across multiple countries, helping them navigate travel booking systems, expense management processes and company travel policies.

This is an excellent opportunity for someone looking to broaden their experience within either the corporate travel or expense management space. Whether you come from a Travel Management Company (TMC), a corporate travel environment or an expense administration background, we can help develop your skills across the wider Travel & Expense function. As the first point of contact for travel and expense support, you'll play a key role in supporting colleagues across our global business, resolving queries, providing training and helping ensure smooth and compliant travel and expense operations.

What You’ll Be Doing

• Respond to employee travel and expense queries
• Provide first-line support for travel booking and expense management systems
• Deliver user training via Teams and one-to-one sessions
• Support employees with expense submissions and policy compliance
• Investigate failed expense claims and missing information
• Produce reports and analyse travel and expense data
• Work with travel suppliers, hotels and corporate card providers
• Help identify opportunities to reduce travel costs and improve compliance
• Support the implementation and rollout of new travel and expense systems
• Assist during travel disruption and support risk management processes

What We’re Looking For

• Experience with a travel management system or expense management system
• Strong customer service and communication skills
• Comfortable providing support via Teams, telephone and email
• Good Microsoft Office skills, particularly Excel
• Strong attention to detail
• Ability to analyse data and solve problems
• Experience working with stakeholders across multiple locations
• Previous experience within a Travel Management Company (TMC)
• Concur experience or accreditation
• Experience administering expense management systems
• Experience supporting system implementations

This role offers the opportunity to become part of a growing global function and contribute to the implementation of new travel, expense and corporate card programmes across the business.

You’ll work closely with the Global T&E Manager, receive hands‑on training, and gain exposure to both travel and expense operations within an international organisation.

Additional information

Why Join Us?

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

Successful candidates must be eligible to obtain SC (Security Check) Clearance.