Travel Consultant/Account Executive

Railbookers Group; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in travel is seeking a talented Account Executive to thrive in a fast-paced sales environment. This role involves engaging with customers to book rail holiday packages across Europe and beyond. The ideal candidate will possess strong selling skills, excellent communication abilities, and a passion for travel. You will enjoy a supportive work culture that values personal development and teamwork. With opportunities for growth and a variety of employee perks, this position offers a unique chance to make an impact in the travel industry while enjoying the flexibility of remote work.

Benefits

Work from Home

Generous PTO Package

Bonus and Incentive Plans

Group Health Cash Plan

Retirement/Pension Scheme

Employee Travel Discounts

Fitness Expense Reimbursement

Corporate Discounts

Employee Referral Bonuses

Annual Reimbursements for Home Office

Qualifications

• Starke Verkaufsfähigkeiten und Abschlussfähigkeiten.
• Exzellente verbale und schriftliche Kommunikationsfähigkeiten.

Responsibilities

• Bereitstellung eines hervorragenden Kundenerlebnisses am Telefon.
• Erreichen von Verkaufszielen und Leistungskennzahlen.

Skills

Verkaufskompetenz

Kommunikationsfähigkeiten

Multitasking

Kundenbeziehungsmanagement

Computerkenntnisse

Education

Erfahrung in der Reisebranche

Job description

Job Details

Salary Range: Undisclosed

Description

About Railbookers

At Railbookers, we believe that the journey is just as fulfilling as the destination. Life onboard is full of opportunities, new experiences, and rewarding relationships.

We’re a team of diverse, talented people from around the world. As we continue to expand internationally, we strive to ensure that our culture remains alive and well -that we remain aligned and engaged. Global movements don’t spring from one individual. It takes an entire team to make an impact and do something BIG. At Railbookers, we encourage every employee to identify areas of opportunity within the organization.

Every single person at Railbookers has a passion for travel, which explains why we’re so avid about encouraging our customers to get out and discover the world for themselves. Most importantly, we embolden you to be yourself and enjoy the work you do on a daily basis. We like having a great time at work, not just outside of it.


Job Purpose:

We are looking for a talented Account Executive who thrives in a fast-paced, sales environment. This position involves taking incoming calls from customers looking to book rail holiday packages across Europe, North America and beyond. The Account Executive will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment and will be expected to follow up with customers regularly to maximize lead potential.


Responsibilities and Duties:

• Provide an excellent experience on calls with our travelers to drive customer loyalty and referrals.
• Consistently achieve individual sales targets, performance goals and all key metrics.
• Consistently communicate and build relationships with all of our clients and passengers.
• Motivated and disciplined to succeed in a remote work environment.
• Understand customer needs and requirements through questioning and active listening.
• Provide suggestions, prices, and book clients on domestic and international rail packages.
• Source new sales opportunities through inbound lead follow-up, outbound calls, and emails.
• Participate in weekly team trainings plus one on one coaching.
• Advise travel agents and clients concerning sales specials and promotions.
• Other duties may be assigned.

Qualifications

• Strong selling skills and grasp of closing techniques.
• Excellent verbal and written communication skills.
• Proven record of attaining goals consistently, seeking personal growth and improvement, and accountability for personal performance.
• Positive attitude and desire for personal development.
• Ability to multi-task, prioritize and manage time effectively.
• Strong computer skills and ability to quickly master new systems and programs.
• Experience in the industry and passion for travel preferred.

What We Offer

• Work from Home
• Generous PTO Package
• Bonus and Incentive Plans
• Group Health Cash Plan through BHSF
• Retirement/Pension Scheme – EE/ER Contributions
• Group Life Assurance w/access to:
  • We Care
  • MyStrength
  • ToothFairy
  • Bereavement Counseling
• Work Away from Primary Location
• Familiarization Trips (Get paid to experience our vacations!)
• Employee and Family/Friend Travel Discounts
• Fitness Expense Reimbursement
• Corporate Discounts through Working Advantage
• Employee Referral Bonuses
• Cross-Departmental and Advanced Training Opportunities
• Anniversary, Birthday, and Recognition Perks
• Years of Service Awards
• Annual Reimbursements for Home Office (office expenses, phone, internet)