Travel Agent Assistant Manager

TieTalent; Bangor; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading travel agency is seeking an Assistant Manager to enhance branch operations in Bangor, Wales. This role involves motivating staff, driving sales performance, and delivering excellent customer service. Your experience as a Travel Consultant and leadership skills will be crucial as you assist in managing day-to-day activities and foster team engagement. Opportunities for personal growth, uncapped bonuses, and a supportive work culture await.

Benefits

Uncapped bonus potential

Exclusive discounts on personal holidays

Educational trips & travel opportunities

Health care plan, eyecare vouchers & shopping discounts

Training programmes & clear progression paths

Loyalty awards and referral bonuses

Smile Rewards Mastercard earn daily & monthly incentives

Supportive, uplifting team culture

Qualifications

• Minimum 2 years experience as a Travel Consultant with a strong sales record.
• Natural leader who can coach and inspire a team.
• Customer-focused with a positive, can-do attitude.

Responsibilities

• Support the Branch Manager in running the branch.
• Drive team performance to achieve sales targets.
• Provide hands-on coaching and support to your team.

Skills

Leadership

Customer Service

Sales

Product Knowledge

Coaching

Job description

About

Are you a travel professional ready to take the next step in your career? AtHays Travel, the UKs largest independent travel agency, we put people firstcustomers and colleagues alike. Were passionate about holidays, driven by our coreSMILE values: Supportive, Motivational, Innovative, Loyal, Excellent.

Were now looking for anAssistant Managerto help lead one of our dynamic branches. If youre enthusiastic about travel, motivated by sales, and experienced in coaching others, we want to hear from you!

What Youll Do

• Support the Branch Manager in the day-to-day running of the branch
• Drive team performance to achieve individual and collective sales targets
• Provide hands-on coaching, support, and motivation to your team
• Deliver exceptional customer service and product knowledge
• Represent the branch at local events and promote offers via social media
• Achieve personal sales and development goals while helping your team grow
  
  

What Were Looking For

• Minimum 2 years experience as a Travel Consultantwith a strong sales record
• A natural leader who can coach and inspire a team
• Customer-focused with a positive, can-do attitude
• Passionate about travel with excellent product knowledge
• Organised, reliable, and ready to take initiative
  
  

(If you dont meet the experience requirement, check out ourNew to Travel Opportunitiesinstead.)

Why Work with Us?

• Uncapped bonus potential
• Exclusive discounts on personal holidays
• Educational trips & travel opportunities
• Health care plan, eyecare vouchers & shopping discounts
• Training programmes & clear progression paths
• Loyalty awards and referral bonuses
• Smile Rewards Mastercard earn daily & monthly incentives
• A supportive, uplifting team culture
  
  

Ready to take off on your next career journey with Hays Travel?

Apply nowand bring your passion for travel to a role where no two days are the same.

TITL1_UKTJ

• Bangor, Wales
  
  

Languages

• English