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Assistant Manager

Footlocker Inc

Belfast

On-site

GBP 30,000 - 34,000

Full time

4 days ago

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Job summary

A leading company in the retail sector is seeking an Assistant Manager in Belfast. The role involves coaching and leading a team to enhance customer experiences while ensuring operational excellence. Ideal candidates will demonstrate strong leadership and customer engagement skills and be motivated to drive sales and service quality.

Qualifications

1+ year experience in customer-facing sales setting.
Confident engaging customers in retail environment.
Strong cognitive and mathematical skills.

Responsibilities

Coaching team to drive sales and improve customer service.
Ensuring customer satisfaction and knowledge of all products.
Acting as a liaison between customers and store leadership.

Skills

Leadership

Customer Engagement

Problem Analysis

Financial Analysis

Team Motivation

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Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
Initiates completion of tasks or activities without necessary supervision
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
High level of ethics, values, integrity, and trust
Flexible availability – including nights, weekends, and holidays

Responsibilities

Coaching, and motivating your team to drive sales that deliver exceptional customer service
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Act as a partner between customers, sales associates and store leadership
Ability to learn and share expertise of products and trends to fit customer’s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment

Address

56, Donegall Place

City

Belfast, N.Ireland

Postal Code

BT1--5BB

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Retail

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