Assistant Manager

Craigside Manor; Llandudno; On-site; GBP 24,000 - 30,000; Full time

Job summary

A family-owned company with nearly 200 years in the business seeks an Assistant Manager for its management team. This role requires strong leadership and communication skills to ensure exceptional customer service. You'll play a key role in motivating the team and supporting the General Manager, with opportunities for career progression. Enjoy various perks, including profit sharing and discounts.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

Wellbeing support

Great opportunities for career growth

Access to discounts via JW BenefitHub

Qualifications

• Previous leadership experience within hospitality or retail is required.
• Passionate about making customer visits memorable.
• Ability to motivate and lead a team.

Responsibilities

• Lead by example and offer great service to the team.
• Support the General Manager and take charge in their absence.
• Take ownership of problems and be aware of commercial aspects.

Skills

Leadership

Communication

Customer Service

Commercial Awareness

Job description

Social network you want to login/join with:

We are looking for an Assistant Manager to join our talented management team.

What we offer our Assistant Managers:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees:

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together