Travel Agency Manager - UK Visa Sponsorship

Destinydot.com; Birmingham; On-site; GBP 42,000 - 44,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

AL.HASHMI HAJJ & UMMRAH TOURS LIMITED in Birmingham, England, seeks a Travel Agency Manager to lead a dynamic travel team and deliver exceptional hospitality experiences for clients. You will oversee daily operations, guide travel advisors, and ensure top-tier customer service in a fast-paced environment.

The role requires strong leadership, expertise in hotel and hospitality management, and a passion for helping clients discover the globe. Visa sponsorship is included for the right candidate.

Qualifications

• Proven leadership experience in travel or hospitality settings.
• Strong customer-service orientation with sales focus.
• Excellent communication and interpersonal skills.
• Deep understanding of hotel and hospitality management.

Responsibilities

• Manage and encourage a team of Travel Consultants to deliver excellent customer service and meet sales targets.
• Develop and implement solutions to increase customer satisfaction and improve operational efficiency.
• Oversee the booking process to ensure on-time arrangements for flights, hotels, tours and transportation.
• Build strong relationships with hotel partners and vendors for best pricing and offers.
• Provide expert recommendations of destinations, lodgings and activities based on client preferences.
• Stay updated with new travel products, safety requirements and hospitality standards.
• Track industry developments and adapt processes accordingly.
• Respond to escalated client inquiries to ensure favorable resolutions and repeat business.

Skills

Leadership

Team management

Customer service

Hospitality knowledge

Communication

Job description

Travel Agency Manager jobs UK with £42,000–£44,000 salary and UK visa sponsorship. Lead a travel team and manage flights, hotels, tours and transportation.

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Job Overview

Join our lively travel team as a Travel Agency Manager. Use your leadership and love of hospitality to help create exceptional experiences for our clients. This is a dynamic role where you will lead day-to-day operations, manage a committed team of travel advisors and provide excellent customer service. Your knowledge in hotel and hospitality services will be vital in crafting seamless, personalised experiences that will ignite wanderlust and foster loyalty. If you’re a fast learner and passionate about helping people discover the globe, this chance is for you!

Job Responsibilities

• Manage and encourage a team of Travel Consultants to produce excellent customer service and meet sales targets
• Develop and implement solutions to increase customer satisfaction and improve operational efficiency
• Manage the booking process to make sure the right and on-time arrangements for flights, hotels, tours and transportation
• Build solid ties with hotel partners and vendors to get the greatest pricing and unique offers
• Provide expert recommendations of vacation destinations, lodgings & activities based on customer preferences
• Stay current with new travel products, safety requirements, and hospitality standards
• Track industry developments
• Respond to escalated client enquiries or issues in a timely manner to ensure favourable resolutions and repeat business.
• Strong expertise in hotel or hospitality management in a travel agency or similar setting
• Strong leadership skills to energise and build a team of travel professionals
• Excellent communication and interpersonal abilities to develop relationships with clients and partners
• Comprehensive understanding of hotel management, travel booking engines and hospitality services
• Great eye for detail and ability to multi-task in a fast-paced environment
• Passion for travel, cultural awareness and delivering unforgettable customer experience

Join us and lead a dynamic team dedicated to making travel dreams come true! We need passionate people committed to providing the best hospitality experience and excited about creating amazing experiences for our guests.

AL.HASHMI HAJJ & UMMRAH TOURS LIMITED, Birmingham, England

174 High Street,North London, E6 2JA,United Kingdom