Travel Advisor | Commission, Holidays & Career Growth

TUI Cruises GmbH; Glasgow; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Discounts

Time off

Health & wellbeing

Development & progression

Pension & life assurance

Job summary

TUI Braehead is hiring a Travel Advisor to inspire customers and sell holidays, cruises, UK breaks, and additional products. You’ll put customers at the heart of our business and help create unforgettable holiday experiences that make us the best-loved holiday company.

You’ll work varied shifts including weekends and evenings, with a commission scheme, holiday benefits, health and wellbeing support, pension, and development opportunities to grow your career with us.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with our customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

• Inspire customers and colleagues while selling holidays, Cruise, UK Breaks and additional products.
• Aim to exceed sales objectives in a retail environment and manage customer interactions both face to face and virtually.
• Investigate and resolve questions or complaints when things don’t go to plan.
• Receive training on systems to enhance knowledge and deliver memorable holidays to customers.

Skills

Customer service

Sales targets

Team player

Communication

Adaptability

Job description

TUI Braehead is hiring a Travel Advisor to inspire customers and sell holidays, cruises, UK breaks, and additional products. You’ll put customers at the heart of our business and help create unforgettable holiday experiences that make us the best-loved holiday company.

You’ll work varied shifts including weekends and evenings, with a commission scheme, holiday benefits, health and wellbeing support, pension, and development opportunities to grow your career with us.