Travel Advisor and Administration Coordinator

HARP; Potters Bar; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading travel and tourism company is seeking a Travel Advisor and Administration Coordinator to join their Potters Bar office. This position offers the opportunity to enhance travel planning skills while providing outstanding customer service. Knowledge of Swiss ski destinations is a plus, but comprehensive training will be provided. Ideal candidates will be customer-oriented and able to work independently in a dynamic team environment.

Responsibilities

• Provide customer service in planning tailor-made holidays.
• Support various office operations and create quotations.
• Become an expert in product offerings, especially related to Switzerland.

Skills

Customer-focused

Excellent verbal communication skills

High standard of written English

Commercially aware

Accurate numeracy skills

Attention to detail

Computer literate

Independent work style

Enthusiastic about customer service

Job description

Reference Number: HWSSTA

Date Posted: 20 March, 2024

Salary: £Good plus Benefits

Location: Potters Bar

Company type: Travel and Tourism

Job sector: Consultant

Job Description:

Based in their Potters Bar office, our client is looking for a Travel Advisor and Administration Coordinator. This role involves customer service and supporting various aspects of office operations. Working within the team, this role will be aware of the company’s product offerings to customize quotations for customers. Knowledge of Switzerland and Swiss ski destinations would be beneficial, but training will be provided. It's a great opportunity to develop your travel planning skills by creating tailor-made holidays for high net worth customers.

Tagged as: Permanent

Skills:

• Customer-focused with excellent verbal communication skills
• High standard of written English
• Commercially aware with accurate numeracy skills
• Able to quickly learn the products, becoming an expert in creating bespoke holidays
• A clear focus with good attention to detail
• Computer literate
• A true belief in the importance of customer service
• Personality to work without supervision – just get on with it
• Happy to work in a small office environment