Trauma-Informed Support Worker - Youth Housing

Oasis Community Housing; Gateshead; On-site; GBP 21,000 - 29,000; Full time

Job summary

Oasis Community Housing is seeking a dedicated practitioner to deliver trauma-informed, personalised support within our Young People’s Supported Housing Service in Gateshead.

You will work with multidisciplinary teams, uphold safeguarding standards, maintain case records in the In-Form system and contribute to positive transitions for young people aged 16-21. The role requires NVQ Level 3 and DBS clearance; it offers supervision, training and opportunities to shape service delivery.

Qualifications

• Relevant qualification to NVQ Level 3 (Essential).
• Enhanced DBS check (dependent on role) and satisfactory references.

Responsibilities

• To provide holistic (mental, physical, emotional, spiritual) support to children and young people within our supported housing projects, in accordance with the ethos and values of Oasis Community Housing.
• To engage in multi-disciplinary team (MDT) approaches to support children and young people, including working closely with Children's Services and other professionals and partner agencies.
• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently, both internally, and externally, as needed.
• To navigate challenging situations effectively and sensitively.
• To maintain records needed to ensure excellent and consistent support provision; maintaining comprehensive case files, using our In-Form data system, completing reports and assisting in the measurement of outcomes.
• To ensure the Project Handbook, including the service expectations, are explained to children and young people at the point of entry; being reiterated, and enforced as needed.
• To deal with informal complaints made by residents in accordance with OCH's procedures.
• To organise and encourage activities which are of interest to those being supported.
• To support the active participation of residents in project design, delivery and evaluation; working with our Co-Production Worker to encourage involvement, and assisting in recording access and engagement.
• To work in accordance with regulatory requirements. Under the guidance of the Team Leader and Head of Supported Housing (Registered Service Manager) to ensure your practices are compliant with the Supported Accommodation Regulations.
• To clean the office space and communal areas, and support those living in our service to keep their rooms/properties clean.
• To work closely with Housing Management Team colleagues.
• To attend regular supervision sessions with your line manager
• To attend relevant training sessions as required by the role / your line manager
• To undertake any other reasonable duties as required
• To ensure all working practice and interactions are in line with organisational ethos and values
• To be able to work in any Oasis Community Housing project as required.

Skills

Safeguarding

MDT collaboration

Record keeping

Holistic support

Training

Education

NVQ Level 3

Tools

In-Form data system

Job description

Oasis Community Housing is seeking a dedicated practitioner to deliver trauma-informed, personalised support within our Young People’s Supported Housing Service in Gateshead.

You will work with multidisciplinary teams, uphold safeguarding standards, maintain case records in the In-Form system and contribute to positive transitions for young people aged 16-21. The role requires NVQ Level 3 and DBS clearance; it offers supervision, training and opportunities to shape service delivery.