Trauma-Informed Support Worker — Flexible Shifts & Training

Salutem Care & Education; Wolverhampton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible hours

24/7 wellbeing support

Training & development

Job summary

Henley House, part of Salutem Care & Education, seeks a compassionate Support Worker to provide consistent, nurturing care to young people with diverse needs. You will contribute to their resilience, independence, and confidence within a warm, family-like setting.

You will support routines, education, and activities, build strong relationships, maintain accurate records, and collaborate with professionals to safeguard and promote wellbeing.

Qualifications

• Caring, empathetic and emotionally resilient.
• Calm, thoughtful communicator who builds trust quickly.
• Organised, reliable and flexible in a busy home environment.

Responsibilities

• Deliver personalised, trauma-informed care that meets the individual needs of each young person.
• Support daily routines, education, activities, and family contact.
• Build meaningful relationships through empathy, consistency, and effective communication.
• Contribute to key working sessions, handovers, and accurate record-keeping.
• Work collaboratively with colleagues, families, social workers, and other professionals.
• Undertake sleep-in shifts and flexible working hours to meet the needs of the home.
• Identify and report risks, safeguarding concerns, and opportunities for improvement.

Skills

Empathy

Communication

Organised

Reliability

Flexibility

Education

Level 3 Diploma in Residential Childcare (England)

Job description

Henley House, part of Salutem Care & Education, seeks a compassionate Support Worker to provide consistent, nurturing care to young people with diverse needs. You will contribute to their resilience, independence, and confidence within a warm, family-like setting.

You will support routines, education, and activities, build strong relationships, maintain accurate records, and collaborate with professionals to safeguard and promote wellbeing.