Trauma-Informed Mental Health Transport Assistant

Health Transportation Group UK LTD

Bodmin

On-site

GBP 41,978,000 - 49,594,000

Full time

2 days ago

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Benefits offered by this job

Hourly pay

Employee Assistance Programme

Refer a Friend

Pension

Fully Funded Training and Uniform

Growth opportunities

Engaging workplace culture

Job summary

Health Transportation Group UK LTD in Bodmin seeks Mental Health Ambulance Care Assistants to deliver safe, compassionate transport for patients with mental health crises. You will drive, support patients, and follow care plans during 12-hour shifts on a 4-on, 4-off pattern.

The role requires empathy, resilience, and a willingness to develop through two weeks of funded training and ongoing mentorship.

Qualifications

Compassionate individuals who can support patients with complex mental health needs.
Calm under pressure with the ability to manage challenging situations.
Excellent communicators with active listening skills.
Experience of managing high levels of stress or aggression and violence.
Physically and mentally capable of meeting the role's demands.

Responsibilities

Safely transport patients with mental health challenges, including those in crisis or detained under the Mental Health Act.
Build trust with patients using active listening and compassionate communication.
Follow care plans, risk assessments, and safety protocols.
Use de-escalation techniques to support patients in distress while maintaining their dignity.
Record patient information accurately using digital or paper systems.
Drive and maintain company vehicles in line with policies and procedures.
Maintain a clean, fully equipped vehicle at the start of each shift.
Collaborate with healthcare professionals to ensure high standards of patient care.