Exeter Mental Health Ambulance Care Assistant (Full-Time)

HTG-UK; Exeter; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Sick pay after 12 months

Employee Assistance Programme

Pension Scheme

Fully funded training

Uniform provided

Refer a Friend £500

Career development

Engaging workplace culture

Job summary

HTG-UK in Exeter is seeking Mental Health Ambulance Care Assistants to join our dedicated team, delivering safe, compassionate transport for people in mental health crisis. You will drive ambulances and support patients during journeys, while following care plans and safety protocols.

The role includes collaboration with healthcare professionals to ensure high standards of patient care. You will thrive in unpredictable environments, manage distress, and work well in teams.

Qualifications

• Enhanced DBS Check (onboarding)
• Right to Work in the UK
• Full UK Manual Driving Licence
• Satisfactory Employment and Character References
• Satisfactory Medical Assessment
• Paid two-week mandatory training on commencement

Responsibilities

• Safely transport patients with mental health challenges, including those in crisis or detained under the Mental Health Act.
• Build trust with patients using active listening and compassionate communication.
• Follow care plans, risk assessments, and safety protocols.
• Use de-escalation techniques to support patients in distress while maintaining their dignity.
• Record patient information accurately using digital or paper systems.
• Drive and maintain company vehicles in line with policies and procedures.
• Maintain a clean, fully equipped vehicle at the start of each shift.
• Collaborate with healthcare professionals to ensure high standards of patient care.

Job description

HTG-UK in Exeter is seeking Mental Health Ambulance Care Assistants to join our dedicated team, delivering safe, compassionate transport for people in mental health crisis. You will drive ambulances and support patients during journeys, while following care plans and safety protocols.

The role includes collaboration with healthcare professionals to ensure high standards of patient care. You will thrive in unpredictable environments, manage distress, and work well in teams.