Trauma-Informed Housing Solutions Officer

Wiltshire Career Site; Salisbury; Hybrid; GBP 36,000 - 38,000; Full time

Job summary

Wiltshire Council is recruiting for a Housing Solutions specialist focused on Domestic Abuse cases. You will provide housing advice, assess needs for the Housing Register, and work with safeguarding agencies to support victims of homelessness.

You’ll join a team delivering trauma-informed, empathetic support, liaising with departments and partners, and helping customers secure refuge placements and longer-term housing options.

Qualifications

• Knowledge of landlord & tenant, allocations and homelessness law.
• Safeguarding experience is required.
• Empathetic, trauma-informed and customer-focused.

Responsibilities

• Provide housing advice and support to prevent homelessness.
• Assess housing needs for the council's Housing Register.
• Collaborate with departments and agencies on safeguarding and MARAC referrals.
• Assist in sourcing refuge placements and advising on housing options.

Job description

Wiltshire Council is recruiting for a Housing Solutions specialist focused on Domestic Abuse cases. You will provide housing advice, assess needs for the Housing Register, and work with safeguarding agencies to support victims of homelessness.

You’ll join a team delivering trauma-informed, empathetic support, liaising with departments and partners, and helping customers secure refuge placements and longer-term housing options.