Trauma-Informed Housing & Complex Needs Specialist

Somerset County Council; Shepton Mallet; Hybrid; GBP 39,000 - 43,000; Full time

Benefits offered by this job

Generous annual leave

LGPS pension

Hybrid working arrangement

Health and wellbeing support

Volunteer opportunities

Job summary

Somerset County Council is seeking a Complex Case Housing Officer in Shepton Mallet to support rough sleepers with complex needs. You will apply trauma-informed, person-centred outreach to assess needs and develop pathways out of homelessness, coordinating housing, health and social care interventions.

The role delivers statutory homelessness prevention and housing options services, with a focus on measurable improvements and collaboration with partners across housing, health, and criminal

Qualifications

• Experience supporting rough sleepers with complex needs.
• Knowledge of homelessness legislation and guidance.
• Trauma-informed, person-centred outreach experience.

Responsibilities

• Provide specialist housing and homelessness support to rough sleepers with complex needs.
• Lead complex case coordination and coordinate multi-agency plans.
• Ensure compliance with homelessness legislation and guidance.

Skills

Outreach

Trauma-informed

Case coordination

Engagement skills

Homelessness knowledge

Education

A Level

NVQ Level 4

CIH qualification

Job description

Somerset County Council is seeking a Complex Case Housing Officer in Shepton Mallet to support rough sleepers with complex needs. You will apply trauma-informed, person-centred outreach to assess needs and develop pathways out of homelessness, coordinating housing, health and social care interventions.

The role delivers statutory homelessness prevention and housing options services, with a focus on measurable improvements and collaboration with partners across housing, health, and criminal