Transport Supervisor

AO; Crewe; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

24 days holiday

Pension scheme

Healthcare cashback scheme

Exclusive staff discount

Enhanced maternity/paternity/adoption

Expression of wish service

Make a difference days (x2)

Share-save Scheme

Job summary

AO is seeking a Transport Supervisor to own daytime trunking operations at the Crewe site. You will lead handovers, ensure on-time runs and maintain compliance with transport legislation, while coordinating with transport, warehouse and management teams to resolve issues.

You will oversee fleet utilisation, manage incidents and delays, and contribute to people processes such as holiday planning and return-to-work discussions. This role suits a proactive communicator in a fast-paced environment.

Qualifications

• Strong understanding of trunking operations, transport planning, driver allocation and backhaul coordination.
• Experience managing shift handovers and resolving ongoing operational issues.
• Good knowledge of tachograph legislation, driver-hours requirements, downloads and infringement management.
• Experience investigating missing mileage, driver hours and other operational irregularities.
• Confidence completing incident reports and supporting vehicle and driver compliance.
• Strong communication skills, with the ability to coordinate actions across transport, warehouse and management teams.
• Previous people-management experience
• Comfortable in a fast-paced environment

Responsibilities

• Taking a full handover from the night shift and managing outstanding issues, including breakdowns, late arrivals and delays, through to completion.
• Delivering the operational plan, ensuring planned runs, routes and backhauls are completed.
• Communicating operational changes, risks and delays to the appropriate teams.
• Meeting with backhaul teams to review expected arrivals and escalating concerns to warehouse leadership.
• Providing daily oversight of the trunking operation and supporting colleagues with operational issues and escalations.
• Managing unit availability, maximising fleet utilisation and working with Fleet Administration to monitor vehicles off road.
• Supporting people processes, including holiday planning, evaluations, return-to-work meetings, absence management and documented discussions.

Skills

Trunking operations

Transport planning

Driver allocation

Backhaul coordination

Shift handovers

Tachograph legislation

Driver hours compliance

Incident reporting

People management

Cross-team communication

Job description

Job Overview

About The Role

Our Transport Supervisors are at the heart of keeping our operation moving.

As our Transport Supervisor you’ll take ownership of the daytime trunking operation, making sure everything runs safely, smoothly and in line with transport legislation.

Working closely with our transport, warehouse and management teams, you’ll keep everyone informed, lead team discussions and find practical solutions to operational challenges.

• Salary: £30,891.84 per annum
• Hours: 4 on 4 off shift pattern 6am- 6pm / 40.25 hours per week
• Job Type: Full time and permanent contract
• Location: Weston Road, Crewe, CW1 6BF

Here’s What You Can Expect To Be Doing

• Taking a full handover from the night shift and managing outstanding issues, including breakdowns, late arrivals and delays, through to completion.
• Delivering the operational plan, ensuring planned runs, routes and backhauls are completed.
• Communicating operational changes, risks and delays to the appropriate teams.
• Meeting with backhaul teams to review expected arrivals and escalating concerns to warehouse leadership.
• Providing daily oversight of the trunking operation and supporting colleagues with operational issues and escalations.
• Managing unit availability, maximising fleet utilisation and working with Fleet Administration to monitor vehicles off road.
• Supporting people processes, including holiday planning, evaluations, return-to-work meetings, absence management and documented discussions.

A Few Things About You

• A strong understanding of trunking operations, transport planning, driver allocation and backhaul coordination
• Experience managing shift handovers and resolving ongoing operational issues
• Good knowledge of tachograph legislation, driver-hours requirements, downloads and infringement management
• Experience investigating missing mileage, driver hours and other operational irregularities.
• Confidence completing incident reports and supporting vehicle and driver compliance.
• Strong communication skills, with the ability to coordinate actions across transport, warehouse and management teams.
• Previous people-management experience
• Comfortable in a fast-paced environment

A Bit About Us

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.

It started at a pub in Bolton with a £1 bet and a belief that things could be done better!

Our Benefits

• 24 days holiday
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.