Transport Shift Manager (12

Arrowxl; Enfield; On-site; GBP 22,000 - 31,000; Full time

Benefits offered by this job

Annual Leave 31 days

Pension Plan

Life Insurance

Cycle to Work

Staff Discounts

Training Academy

Job summary

ArrowXL is seeking a Transport Shift Manager in Enfield to lead service delivery crews, optimize fleet usage and ensure safe, compliant transport operations. You will drive efficiency, coach first line managers, and maintain high customer service standards in a fast-paced environment.

The role requires a National CPC, a full UK driving licence, and proven leadership in transport management. DBS checks apply; competitive salary and benefits accompany the position.

Qualifications

• Experience in a similar transport management role.
• Proven track record of improving transport operations.
• Knowledge of Road Transport Regulations and a National CPC.
• Strong people management and motivational skills.
• Full UK Driving Licence required.

Responsibilities

• Lead and motivate your team of service delivery crews, First Line Managers and Team Leaders.
• Oversee fleet utilisation, resource planning and cost control to ensure compliant operations.
• Take lead for legal compliance and safety.
• Identify opportunities for improved efficiencies within Transport and implement changes.
• Manage resourcing, development and training of all team members (driver CPC, service delivery standards, product installation).
• Make prompt decisions to protect customer service and delivery schedules while staying commercially focused.
• Manage on-site resources (staff, vehicles, equipment) to meet and adapt to changing customer needs.

Skills

Transport management

Leadership

Regulations knowledge

People skills

UK Driving Licence

Job description

Job Introduction

Transport Shift Manager

• 40 hours per week, on a 5/7 Rota
• Working hours: 10:00 - 18:30
• £18.99 per hour, plus great benefits

ArrowXL is now recruiting for a Transport Shift Manager to join our dedicated team in Enfield.

Customer excellence drives our success, and we recognise that it's our hardworking delivery crews who represent our business and brand at every stage of the customer journey. Leading our delivery crews, you will hold responsibility for the smooth operation of our Transport and Service Delivery functions, ensuring our customers receive the best quality service.

Providing exceptional and heartfelt service to both customer and client requires confidence, patience, and empathy. By choosing to be part of our Transport team, you will be warmly welcomed into the ArrowXL family.

Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.

If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career. For a confidential chat, reach out to [e-mail].

What will the role involve?

• Leading and motivating your team of skilled service delivery crews, First Line Managers and Team Leaders
• Efficient fleet utilisation, resource planning and cost control (whilst always ensuring the operation is both effective and compliant)
• Taking lead for legal compliance and safety
• Identifying opportunities for improved efficiencies within the Transport function, recommending and implementing changes where needed
• The resourcing, development and management of all colleagues within your team, ensuring our service delivery crews are fully trained in all areas (in particular driver CPC, service delivery standards and product installation)
• Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused
• Managing on-site resources (colleagues, vehicles and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our Customers changing needs

What are we looking for?

• Experience employed within a similar transport management role
• Experience and knowledge of improving transport operations and introducing operational excellence
• Excellent knowledge of Road Transport Regulations and hold a National CPC
• First class people skills. Able to motivate, influence coach and develop your teams
• Full UK Driving Licence

What's in it for you? What are the benefits?

At ArrowXL, we're always striving to make the world of delivery a better place. When you join us, you'll receive a comprehensive salary and benefits package - but more than that, you'll become part of a supportive organisation that values collaboration, innovation, and personal growth.

Some of the benefits of working with us include:

• Annual Leave Entitlement - 31 days' entitlement (including statutory bank holidays) which increases with service!
• Holiday Buy Scheme - Buy up to 5 additional days
• Comprehensive Pension Plan - including ArrowXL company contributions
• Life Insurance - Company-funded 2x basic salary life cover from day one
• Enhanced maternity, paternity, adoption and shared parental leave
• Long Service Awards - Awarded for every 5 years' service
• Employee of the Month Incentives - Local winners across the country plus an overall winner chosen by the CEO
• Progression and Development Opportunities - Investment into your career path via our award-winning Training Academy
• Up to 25% Staff Discount at www.very.co.uk
• Retail Discounts - Huge discount savings across retailers and restaurants, including Apple, Asda, B&Q, Halfords, Nandos, TGI Fridays, Screwfix and many more!
• Discounted Gym Membership - Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, boot camps and fitness studios
• Cycle to Work Scheme - In partnership with Halfords, the Arrow XL C2W scheme offers great benefits and discounts

How to

It's quick and easy to apply online - have your up-to-date CV ready and follow the step-by-step application process. We're excited to hear from you!

At ArrowXL, we're proud to be an equal opportunity employer. We're entrusted to create an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - we'll do everything we can to make your experience smooth and positive.

We're a business built on championing strong values. These guide everything we do - from how we deliver to how we help our people:

ArrowXL