Transport Shift Manager

GB Recruitment (England, Scotland, Wales); Test Valley; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Pension scheme

GP consultations

Retail discounts

Loans & mortgage advice

Job summary

DHL Supply Chain in Southampton is seeking a Transport Shift Manager to lead daily transport operations. You will manage crews, ensure compliance, run briefings and drive performance within OMS guidelines. The role requires hands-on leadership, fleet experience and a proactive approach to safety and service delivery.

This permanent, full-time position offers an attractive salary and benefits as part of DHL's global logistics team.

Qualifications

• Experience in transport and fleet management.
• Proven management and people leadership skills.
• Ability to coach and mentor teams and drivers.

Responsibilities

• Lead daily transport operations and ensure efficient, customer-focused service.
• Manage driver and agency crew performance and issues per policies.
• Conduct shift briefs and ensure compliance with CoE standards and safety checks.
• Schedule and conduct regular 1-2-1s with direct reports per OMS guidelines.
• Monitor driver performance and conduct via telematics to address discrepancies.
• Ensure accident/investigation packs are completed for next-level review.

Skills

Transport fleet management

Management experience

Coaching & mentorship

Problem solving

Job description

Pay Rate: £37,500 Grade: N Contract Type: Permanent (Full-Time) Shift patterns: Week1 - Monday to Friday 09.00-17.00 & Week2 - Sunday to Thursday 05.00-13.00 Location: Southampton, SO53 4ND Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We're now looking for a Transport Shift Manager to take the helm of our daily transport operations! In this pivotal role, you will lead our dynamic team to achieve excellence and drive success throughout our transport network. Join us and be a key player in shaping the future of logistics!

WHAT YOU'LL DO

• Accountable for the delivery of all aspects of the shift operation ensuring the delivery of efficient & customer focussed service
• Management of colleague issues in a timely manner, in line with people management policies & procedures
• Responsible for full and effective daily brief/debrief for DHL Drivers and agency crews
• Responsible for driver and fleet legal compliance in accordance with DHL Asset Management Centre of Excellence standards
• Ensuring all crews (including agency) are appropriately inducted, trained and familarised with both operations and equipment and accurate records kept
• Managing transport resources to ensure safe & legal operations, enforce walk around inspections, load security and gatehouse checks
• Conduct effective shift briefs and performance dialogues
• To schedule, prepare and conduct quarterly 1-2-1's with all direct reports in line with OMS guidelines (if only OMS in currently on site)
• Manage Driver performance/behaviours through Telematics to identify any major discrepanies and manage through the appropriate processes
• Ensure accident/investigation packs are completed to a high standard in a timely manner in readiness for sign off at the next level
• Management of under performers and acknowledgement of high performance in line with Company policies, procedures and processes

WHAT YOU'LL BRING

• Must have Transport experience with fleet management
• Preferably License holder
• Previous Management experience
• Can lead from the front, winning hearts and minds and providing coaching and mentorship
• Have excellent organisational and problem-solving skills
• Aren't afraid to roll their sleeves up and get stuck in when needed

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. #UKIDSCTM