Transport Shift Manager

Pallet network; Dilwyn Common; On-site; GBP 42,000 - 52,000; Full time

Job summary

Pallet network is seeking a Transport Shift Manager to lead the Chilled & Fresh division in a 3 on/3 off night shift pattern. You will drive transport operations, manage depot staff, and ensure regulatory compliance while delivering excellent service.

The role requires strong leadership, negotiation, and planning skills within a fast-paced FMCG environment. You will oversee budgets, KPIs, and continuous improvement initiatives.

Qualifications

• Strong knowledge of transport operations in FMCG environments.
• Experience supervising teams in an FMCG setting.
• Planning and numeracy skills with strong organisation.
• Excellent negotiating and influencing abilities.
• Proven leadership and team-building experience.
• Clear verbal and written communication at all levels.
• Able to adapt to change in a dynamic organisation.
• CPC qualification (National and International) desirable.

Responsibilities

• Manage the Depot Transport staff to execute traffic plans and meet service levels.
• Ensure fleet is on the road and declared to assist planning.
• Motivate and develop the team through engagement and training.
• Ensure staff have training and equipment and comply with regulations.
• Communicate with 3rd party hauliers about defects on drop trailers.

Skills

Team leadership

Negotiation

Planning & numeracy

Communication

Problem solving

Adaptability

Commercial awareness

Change management

Education

National and International CPC qualification

Job description

Life in this role

As part of our, Chilled & Fresh division, we have an exciting opportunity to join the team as a Transport Shift Manager Shifts: 3 on 3 off nights

Key Duties

• Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within agreed service levels
• Ensure that all available fleet is on the road and declared to enable the Planning Team to plan the resource
• Motivate and develop the team through engagement, training and personal development plans
• Ensure all staff are fully trained and have the correct equipment
• Ensure that the Transport team comply with all relevant statutes and regulations
• Communicate with 3rd Party hauliers in regard to control of all reported defects on drop trailers left for pre loading
• Ensure annual MOTs and service intervals on all fleet equipment are carried out on time
• Monitor, Audit and Control suppliers
• Supports communication throughout department including team briefings and publication of KPIs
• Support implementation of service improvements in conjunction with customers and other areas of the business
• Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement
• Ensure a secure and safe environment for staff, both in your department and across the wider business
• Be responsible for the maintenance and fuel aspect of Transport Budget, to include various KPI's and costs
• Support the company in regard to reducing its carbon footprint, for example reducing road miles

Job requirements

What you'll need ...

• Good commercial knowledge of transport operations including experience of operating in a closed book, shared user environment
• Previous supervisory experience within a FMCG environment
• Planning and organising skills with a high level of numeracy
• Excellent negotiating skills with the ability to influence and steer
• Leadership and motivational qualities and proven experience of building a team
• An effective communicator at all levels, good verbal and written skills
• Genuine team player, a firm and confident manager who is skilled at setting clear objectives and motivating their team
• Highly tolerant of change – able to work within an evolving organisation
• Commercially focused, consumer orientated and customer service driven
• Problem solving in a pressurised environment
• National and International CPC qualification – desirable

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