Transport Planner: Optimize Deliveries & Service Excellence

Brook Street UK; Belfast City District; On-site; GBP 33,000 - 37,000; Full time

Benefits offered by this job

5% matched pension

Life assurance

Employee Assistance Programme (EAP)

Free gym membership

Career development opportunities

Certified training courses

Additional annual leave

Job summary

Brook Street Recruitment is recruiting a Transport Planner for a client in Lisburn. The role is ideal for someone with logistics, transport or warehousing experience who can help ensure efficient and cost-effective delivery operations.

You will plan deliveries, schedule drivers, maintain records and liaise with Customer Services and Sales to meet delivery requirements and service levels. The position is full-time with standard hours and a competitive package.

Qualifications

• Experience as a Transport Planner or in a similar logistics environment.
• Strong understanding of transport IT systems.
• Good knowledge of geography of NI, GB and ROI.
• Excellent planning and problem-solving skills.

Responsibilities

• Plan and allocate deliveries in the most efficient and cost-effective manner.
• Schedule and assign work to drivers, confirming delivery and booking dates.
• Ensure customer delivery requirements are met and service levels maintained.
• Build and maintain strong relationships with drivers, customers, and internal teams.
• Produce delivery schedules, reports, and operational documentation.
• Liaise with Customer Services and Sales teams to manage delivery expectations and resolve issues proactively.
• Verify order information before scheduling deliveries.
• Manage workload effectively while handling customer enquiries across multiple channels.
• Maintain accurate records and provide information as required.
• Meet performance targets, deadlines and service standards.
• Identify opportunities to improve operational efficiency and customer service.
• Uphold company values and deliver excellent customer care at all times.

Skills

Transport planning

Logistics

Analytical skills

Communication

Tools

Transport IT systems

Job description

Brook Street Recruitment is recruiting a Transport Planner for a client in Lisburn. The role is ideal for someone with logistics, transport or warehousing experience who can help ensure efficient and cost-effective delivery operations.

You will plan deliveries, schedule drivers, maintain records and liaise with Customer Services and Sales to meet delivery requirements and service levels. The position is full-time with standard hours and a competitive package.