Transport Planner / Logistics Planner / Customer Service

CPS Recruitment Limited; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

CPS in Leicester is looking for a passionate Transport Planner/Logistics Planner to join their team. In this role, you will be responsible for improving vehicle flow and managing carrier availability while primarily focusing on customer service excellence.

The ideal candidate should be confident, proactive, and results-oriented, with excellent communication skills. Fluency in French is required. CPS offers a personalized development plan and promotes ambitious career growth.

Qualifications

• Quick-witted and confident with a passion for customer service.
• Pro-active and driven individual with a strong focus on results.
• Excellent communication skills across various levels.

Responsibilities

• Improve vehicle flow throughout the network.
• Work with the development team on IS systems implementation.
• Drive system improvement and accountability for cost KPIs.
• Manage carrier availability and forecast transport requirements.

Skills

Customer service focus

Quick-witted

Confident

Pro-active and driven

IT literate

Fluent in French

Job description

Transport Planner / Logistics Planner / Customer Service

Transport, network, logistics, supply chain, planning, customer service A- level student considered.

Our client needs passionate, forward thinking people to join them on their mission to be the most technically advanced logistics organisation in Europe. Their vision is to radically reduce transport cost, provide service excellence and a platform for sustainable continuous improvement

As a Customer Service / Planner they can offer you?

Ambitious career plans

A personalised development plan focused on your success

Regular promotion for those who deliver their objectives consistently

The opportunity to join a business experiencing year on year growth

Why? Because they want to change the Transport industry. In order to do that, they've got to be the first choice for any Logistics professional to work with.

Responsibilities

• Improving Vehicle flow throughout their Network
• Working closely with the development team on the implementation of IS systems
• Driving system improvement
• Focus on Carrier Network adherence and improvement
• Accountability and Ownership of cost based KPIs
• Daily performance reviews
• Forecasting transport requirements and sourcing vehicles
• Carrier availability management
• Maintaining Reference Data
• Must be able to speak French

Qualifications

• Quick-witted
• Confident
• Customer-service focused
• Pro-active and driven
• Results and performance focused
• Excellent at communicating with lots of different levels and types of people
• IT literate - our systems are the heart of our business!
• Language skills would be beneficial