German speaker Customer Services

CPS Recruitment Limited; Leicester; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Ambitious career plans

Personalised development plan

Regular promotions

Job summary

CPS in Leicester is looking for a Logistics professional who is passionate and driven to change the Transport industry. The role involves improving vehicle flow, working with development teams on IS implementations, and accountability for cost-based KPIs.

The ideal candidate will have a degree level education and strong communication skills, with a focus on customer service. This position offers opportunities for career growth in a business experiencing year-on-year growth.

Qualifications

• Quick-witted, confident, and driven individuals.
• Proactive mindset with a performance focus.
• Excellent communication skills and IT literacy.

Responsibilities

• Improving vehicle flow throughout the network.
• Working closely with the development team on IS systems implementation.
• Driving system improvement and adherence to carrier network standards.

Skills

Customer-service focused

Communicating with different levels

IT literacy

French language skills

Education

Degree level education or equivalent

Job description

Transport, network, logistics, supply chain, planning, customer service A- level student considered.

Our client needs passionate, forward‑thinking people to join them on their mission to be the most technically advanced logistics organisation in Europe. Their vision is to radically reduce transport cost, provide service excellence and a platform for sustainable continuous improvement.

What we offer

• Ambitious career plans
• A personalised development plan focused on your success
• Regular promotion for those who deliver their objectives consistently
• The opportunity to join a business experiencing year on year growth

Our mission

Why? Because they want to change the Transport industry. In order to do that, they've got to be the first choice for any Logistics professional to work with.

Key responsibilities

• Must be able to speak French
• Improving vehicle flow throughout the network
• Working closely with the development team on the implementation of IS systems
• Driving system improvement
• Focus on carrier network adherence and improvement
• Accountability and ownership of cost based KPIs
• Daily performance reviews
• Forecasting transport requirements and sourcing vehicles
• Carrier availability management
• Maintaining reference data

About you

• Quick‑witted
• Confident
• Customer‑service focused
• Pro‑active and driven
• Results and performance focused
• Excellent at communicating with lots of different levels and types of people
• IT literate – our systems are the heart of our business!
• Have a degree level education or equivalent
• Language skills would be beneficial