Transport Planner

IGB Group; Breckland District; On-site; GBP 32,000 - 42,000; Full time

Job summary

IGB Group is seeking an experienced Transport Planner for their depot in Snetterton, Norwich. You will plan daily routes, optimize fleet use, and ensure cost-effective delivery operations across the UK network.

The role requires knowledge of UK transport regulations, driver hours, tachograph rules, and a proactive problem-solving mindset. Strong communication and IT literacy are essential.

Qualifications

• Proven experience as Transport/Route Planner in haulage or logistics.
• Strong knowledge of UK transport regulations and driver hours.
• Proficient with TMS and MS Office.

Responsibilities

• Route Planning & Optimization: Plan daily collection and delivery schedules to maximize fleet efficiency and on-time performance.
• Fleet & Driver Management: Allocate routes to drivers while ensuring regulatory compliance.
• Systems Management: Update and manage data using Transport Management Systems (TMS) and internal portals.
• Vehicle Maintenance Coordination: Coordinate service intervals, MOTs, and fleet availability.
• Customer Care: Maintain strong relationships with key accounts and communicate schedules/delays.
• Cross-Functional Collaboration: Coordinate with warehouse and trunking teams for seamless handovers.

Skills

Route planning

Regulatory knowledge

UK geography literacy

Problem solving

Communication

Tools

Transport Management System (TMS)

MS Office

Job description

Job Title: Transport Planner

Location: Snetterton, Norwich (NR16)

Salary: Competitive / Open (Dependent on Experience)

Shift Pattern: Rotating Schedule (Options: 4-on-4-off OR Monday-Friday Rotating)

Early Shift: 4:00 AM / 5:00 AM - 1:30 PM / 2:00 PM

Late Shift: 9:30 AM - 7:00 PM

About the Role

seeking an experienced and detail-oriented Transport Planner to join our fast-paced operational depot in Snetterton, Norwich. In this role, you will be responsible for planning and optimizing daily routes, maximizing fleet utilization, and ensuring cost-effective, high-quality collection and delivery operations across our UK network. This position requires proactive problem-solving, strong communication skills, and a solid working knowledge of UK road transport regulations.

Key Responsibilities

• Route Planning & Optimization: Plan daily collection and delivery schedules to maximize fleet efficiency, reduce empty miles, and ensure on-time delivery performance.
• Fleet & Driver Management: Allocate routes to company drivers and agency personnel while ensuring full compliance with Driver Hours, Working Time Regulations, and Tachograph rules.
• Systems Management: Accurately update and manage operational data using Transport Management Systems (TMS), internal IT portals, and customer software.
• Vehicle Maintenance Coordination: Work alongside the internal workshop team to coordinate service intervals, MOTs, defect reports, and overall fleet availability.
• Customer Care: Build and maintain strong relationships with key accounts, proactively communicating schedule revisions, updates, and potential delays.
• Cross-Functional Collaboration: Coordinate with warehouse, pallet network, and trunking teams to ensure seamless operational handovers.

Key Requirements

• Experience: Proven experience in a Transport Planner, Route Planner, or logistics execution role within general haulage or contract logistics.
• Regulatory Compliance: Strong knowledge of UK road transport legislation, driver hours, tachograph rules, and working time directives.
• UK Geography & IT Literacy: Excellent understanding of the UK road network, paired with proficiency in Transport Management Systems (TMS) and MS Office.
• Problem-Solving Skills: Ability to handle pressure, think critically, and adjust routing plans dynamically to navigate live operational challenges.
• Communication: Strong interpersonal skills to effectively liaise with drivers, customers, and cross-functional teams