Transport Operations Lead - Team Coaching & KPI Focus

Brook Street; Wythenshawe; Presencial; GBP 28.000 - 34.000; Jornada completa

Descripción de la vacante

Brook Street is seeking a hands-on Supervisor in Wythenshawe to lead a busy operational team. You will drive performance, own day-to-day operations, and ensure high standards of service and engagement.

The role focuses on developing people, conducting regular briefings and reviews, monitoring KPIs, and maintaining health and safety compliance while building a positive, accountable team culture.

Formación

• Experience leading teams in a busy operational setting.
• Proven ability to coach and conduct performance reviews.
• Strong understanding of health & safety standards and KPI delivery.

Responsabilidades

• Lead, motivate, and develop a team of 8 employees.
• Manage daily operational activities and ensure targets are met.
• Conduct regular team briefings, one-to-ones, and reviews.
• Monitor productivity and implement improvements.
• Support training and development initiatives.
• Manage attendance, performance, and employee relations.
• Ensure processes are followed and health & safety standards are observed.
• Act as first point of escalation for operational issues.
• Foster a positive culture focused on accountability and improvement.

Conocimientos

Team leadership

Operations management

Coaching & development

Performance management

Training & development

Attendance & employee relations

Health & safety

KPI management

Problem solving

Descripción del empleo

Brook Street is seeking a hands-on Supervisor in Wythenshawe to lead a busy operational team. You will drive performance, own day-to-day operations, and ensure high standards of service and engagement.

The role focuses on developing people, conducting regular briefings and reviews, monitoring KPIs, and maintaining health and safety compliance while building a positive, accountable team culture.