Transport Operations Coordinator

DS Smith; West of England; On-site; GBP 25,000 - 35,000; Full time

Job summary

DS Smith in the United Kingdom is seeking a Transport Assistant to provide day-to-day administrative and operational support within our transport function. This onsite role supports depot fleet, drivers, customers and stakeholders, ensuring records are accurate and deliveries meet standards.

You’ll help monitor performance, maintain compliance with WTD and health and safety, and look for ways to improve processes and reduce costs.

Qualifications

• Experience in an administrative, transport, logistics or operational environment.
• Strong organisational and time-management skills.
• Attention to detail with compliance and records.
• Good communication with drivers and stakeholders.
• Ability to work with data and use systems to produce information.
• Solid IT skills, including MS Office and business systems.
• Knowledge of health and safety and legal compliance.
• Proactive approach to identifying process improvements.

Responsibilities

• Maintain fleet and transport records to ensure compliance.
• Support day-to-day administration of transport operations.
• Debrief drivers and share relevant updates.
• Monitor transport performance and KPIs including health and safety.
• Ensure compliance with drivers’ hours and Working Time Directive.
• Liaise with drivers, customers and stakeholders to support service.
• Maintain electronic and paper-based records and filing.
• Use ICT systems to analyse data and identify trends for cost savings.
• Identify opportunities to improve processes and save time.
• Support wider transport team with reports and admin.

Skills

Administrative experience

Transport operations

Organisational skills

Attention to detail

Communication skills

Data analysis

IT proficiency

Health and safety awareness

Proactive problem solving

Tools

Microsoft Office

Transport software

Job description

DS Smith in the United Kingdom is seeking a Transport Assistant to provide day-to-day administrative and operational support within our transport function. This onsite role supports depot fleet, drivers, customers and stakeholders, ensuring records are accurate and deliveries meet standards.

You’ll help monitor performance, maintain compliance with WTD and health and safety, and look for ways to improve processes and reduce costs.