Distribution Coordinator

NSG Environmental Ltd; Liverpool; On-site; GBP 21,000 - 30,000; Full time

Job summary

NSG Environmental Ltd in Liverpool is seeking a highly organised Transport Coordinator to support daily transport operations, monitor schedules and update TMS/WMS systems. You will act as the main contact for customers and providers, prepare documentation, and assist with planning, reporting and compliance.

The role offers variety across transport, warehousing and distribution activities and opportunities for development.

Qualifications

• Experience in distribution, transport, warehousing or supply chain administration.
• Strong organisational and administrative skills.
• Excellent attention to detail and accuracy.
• Good communication and customer service skills.
• Competent user of Microsoft Office applications.
• Experience using transport management systems (TMS) and/or warehouse management systems (WMS).
• Ability to work effectively both independently and as part of a team.
• Knowledge of customs procedures and import/export documentation.
• Experience coordinating container movements.
• Logistics, transport or warehouse industry experience.
• Understanding of transport legislation and compliance requirements.

Responsibilities

• Support the planning and coordination of daily transport operations.
• Accurately update transport and warehouse management systems.
• Monitor vehicle arrivals, departures and delivery schedules.
• Proactively manage outstanding orders to achieve OTIF performance.
• Assist with warehouse loading and unloading plans.
• Act as a key point of contact for customers and transport providers.
• Provide timely updates on deliveries and issues.
• Build and maintain relationships with customers and suppliers.
• Liaise with hauliers, shipping lines, ports and service providers.
• Prepare transport and container documentation.
• Coordinate import and export paperwork with customers and the Customs Department.
• Maintain operational records and ensure compliance.
• Support the Distribution Manager with planning and reporting.
• Monitor performance and escalate issues.
• Assist with new customer requirements.
• Provide general admin support across distribution including picking/loading.

Skills

Organisational skills

Administrative skills

Attention to detail

Customer service

Communication

Microsoft Office

TMS experience

WMS experience

Teamwork

Customs procedures knowledge

Container movements coordination

Logistics/Transport experience

Compliance knowledge

Tools

Microsoft Office

TMS

WMS

Job description

• Support the planning and coordination of daily transport operations.
• Accurately update transport and warehouse management systems.
• Monitor vehicle arrivals, departures and delivery schedules.
• Proactively manage outstanding orders to achieve the highest possible OTIF (On Time In Full) performance.
• Assist with warehouse loading and unloading plans.

Customer Service

• Act as a key point of contact for customers and transport providers.
• Provide timely updates on deliveries, collections and operational issues.
• Build and maintain strong working relationships with customers and suppliers.

Transport Coordination

• Liaise with hauliers, shipping lines, ports and other service providers.
• Support the coordination of container movements.
• Assist with transport scheduling and resource planning activities.

Documentation & Compliance

• Prepare transport and container documentation.
• Coordinate import and export paperwork with customers and the Customs Department.
• Maintain accurate operational records.
• Ensure documentation complies with company procedures and legal requirements.

Operational Support

• Support the Distribution Manager with operational planning and reporting.
• Monitor operational performance and escalate issues where appropriate.
• Assist with the implementation of new customer requirements.
• Provide general administrative support across the distribution function, including supporting warehouse picking and loading activities when required.

Health & Safety

• Comply with all company policies and Health & Safety procedures.
• Ensure operational documentation meets compliance standards.
• Promptly report operational issues and safety concerns.
• Support and promote a positive safety culture.

About You

The successful candidate will be a highly organised and detail-oriented individual with previous experience in a transport, logistics, warehousing or supply chain administration role. You will be comfortable managing multiple priorities, communicating with a range of stakeholders and ensuring high levels of accuracy in your work.

• Previous experience in distribution, transport, warehousing or supply chain administration.
• Strong organisational and administrative skills.
• Excellent attention to detail and accuracy.
• Good communication and customer service skills.
• Competent user of Microsoft Office applications.
• Experience using transport management systems (TMS) and/or warehouse management systems (WMS).
• Ability to work effectively both independently and as part of a team.
• Knowledge of customs procedures and import/export documentation.
• Experience coordinating container movements.
• Logistics, transport or warehouse industry experience.
• Understanding of transport legislation and compliance requirements.

Personal Attributes

• Highly organised and methodical.
• Proactive and solution-focused.
• Customer-focused with a professional approach.
• Strong communicator with excellent interpersonal skills.
• Flexible, adaptable and dependable.
• Able to work under pressure and manage competing priorities.

What We Offer

• Monday to Friday 7:00am to 5:00pm.
• Opportunity to join a growing and supportive logistics operation.
• A varied role with exposure to transport, warehousing and distribution activities.
• Ongoing learning and development opportunities.