Transport Operations Assistant / Permit Clerk

Collett Holdings Limited; Halifax; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in road transport operations is seeking a Transport Operations Assistant / Permit Clerk to support planning and coordination at their Halifax depot. The ideal candidate will possess excellent communication skills, attention to detail, and experience in logistics. This role provides career growth opportunities within the company's Transport and Projects divisions.

Benefits

28 days holidays per year

Option to purchase additional holiday days

Company pension scheme

Overnight subsistence for travel

Qualifications

• 2+ years’ experience in logistics, road haulage or freight forwarding industry.
• Full, clean UK driving licence preferred.
• Strong attention to detail and ability to complete necessary documentation.

Responsibilities

• Field incoming calls and emails from customers, drivers, and subcontractors.
• Assist with the planning and scheduling of transport operations.
• Co-ordinate with project managers and engineers to resolve issues.

Skills

Customer-focused

Strong communication skills

Organised and detail-oriented

Collaborative

Commercial awareness

Flexible

Education

A-levels or equivalent

Job description

TRANSPORT OPERATIONS ASSISTANT / PERMIT CLERK

HALIFAX

WHAT WE ARE LOOKING FOR

We are looking to appoint a Transport Operations Assistant / Permit Clerk to support the planning and coordination of our road transport operations.

The ideal candidate will be:

• Customer-focused with strong communication skills
• Organised and detail-oriented, with the ability to manage day-to-day planning effectively
• Collaborative, able to work with various internal teams to resolve issues and deliver solutions
• Commercially aware, with an understanding of operational constraints and customer expectations
• Flexible and eager to develop within the company

Responsibilities

• Field incoming calls and emails from customers, drivers, and subcontractors.
• Assist with the planning and scheduling of the company’s road transport operations, ensuring timely and professional responses to communications from National Highways, structure owners, councils, etc.
• Co-ordinate and communicate with the existing specialist route planner, project managers and engineers to resolve issues and establish practical solutions.
• Plan and assist with the movement of Abnormal Indivisible Loads (AILs).

Qualifications / Experience

• Minimum of A-levels or equivalent.
• Ideally 2+ years’ experience in a logistics, road haulage or freight forwarding industry, ideally in the permit process.
• Full, clean UK driving licence preferred.
• Strong attention to detail and ability to complete necessary documentation.
• Commercial awareness and confidence working directly with clients.

Office Skills / Personal Qualities

• High level of attention to detail.
• Good geographical knowledge of the UK and Europe.
• Ability to record and report progress on assigned tasks.
• Effective communicator at all levels.
• Able to build strong working relationships with colleagues and clients.
• Accurate and thorough in completing tasks.

Location & Conditions

• Location: Based at our Halifax depot, with travel to other depots or client sites as required.
• Working Hours: Monday to Friday, 08:00 to 17:00.
• Holidays: 28 days per year (including bank holidays), with an option to purchase up to five additional days.
• Company pension scheme (subject to conditions)
• Overnight subsistence paid when working away from base

Career Growth: Opportunity to develop within the Transport, Heavy Lift, and Projects divisions, contributing to company growth and personal career progression.