Transport/Office Administrator

CSG; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

CSG is seeking a Transport/Office Administrator in Sheffield. The role involves providing administrative support, managing communications, and ensuring high-quality customer service. The company offers diverse employee benefits, career development opportunities, and values teamwork for a sustainable future.

Benefits

Annual bonus scheme

Long Service Award

Employee recognition schemes

Company healthcare cash plan

33 days holiday inclusive of public bank holidays

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proactive and positive self-starter.
• Ability to work under pressure in a busy environment.

Responsibilities

• Provide administrative support to the depot operations.
• Coordinate incoming and outbound calls from customers and colleagues.
• Update in-house computer database and process orders.
• Ensure the highest levels of customer service.

Skills

Communication

Attention to detail

Teamworking

Self-starter

Job description

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Transport/Office Administrator, Sheffield

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Client:

CSG

Location:

Sheffield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7d2ef9e012c5

Job Views:

9

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Location: Sheffield

Role Type:Full-time

Hours:40 hours

Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive.

Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future generations.

We are a leading Environmental company in the UK, independently owned and with a strong family business ethos. We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Our guiding principle is “It’s all about the people” and many of our 600 workers have been with us for decades. If you are looking for a chance to make your mark in an environment that rewards employee contribution and values it’s people, you’ll find CSG is a great place to be.

Benefits of a CSG employee:

• Annual bonus scheme for all employees.
• Long Service Award.
• Employee recognition schemes, such as Employee of Month and Shining Star of the year Award.
• Share Options – buy into our family future.
• Company perks for retail outlet discounts and more.
• Further development opportunitiesthrough in-house, external training and apprenticeship schemes.
• Company health care cash plan – dental / opticians / physio / online GP etc.
• 33 days holiday inclusive of public bank holidays.
• Holiday Buy and Sell Scheme.

Role Accountabilities:

• To provide administrative support to the depot operations where required.
• Coordinate incoming and outbound calls from customers and colleagues.
• Demonstrate and provide the highest levels of service and professionalism to internal and external customers.
• To provide cover when the Transport Manager is on annual leave or not in the office.
• Always ensure the highest levels of customer service.
• Administration of emails and respond to internal and external requests for information/booking requests/quotations.
• Update in-house computer database and operating system as appropriate.
• Processing of orders from booking requests through to job confirmation.
• Liaise with transport and managers to agree schedule dates for bookings.
• Provide administrative support on a wide range of general administration tasks as required.
• Ensure all training requirements are up to date
• To plan all daily, weekly and monthly work for the allocated areas.
• Ensure all completed daily worksheets to include hours for driving and other duties
• Ensure all drivers hours are checked against verilocation and confirm drivers’ hours on Xeres.
• Creation of Work Tickets & Consignment Notes in Xeres / PDA / Salesforce
• Follow ticket confirmation process on Xeres & ensure data in Vehicle Performance Reports is accurate
• Scheduling of collections considering Group transport availability and location
• Ensure all training requirements for drivers are up to date
• Maintain the skills chart

Person Specification

The Candidate:

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proactive and positive self-starter
• Results orientated, self-starter who delivers to deadlines.
• Excellent team working skills.
• Ability to work under pressure in a busy environment.
• Experience within a similar sector would be desirable, however, is not essential.

CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.

If you think that you are the person for this role and would like to find out more about Cleansing Service Group Ltd, please visit our website below.

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