Transport & Logistics Coordinator

Enva Group; United Kingdom; Remote; GBP 21,000 - 28,000; Full time

Job summary

Enva Group is seeking a Transport coordinator/Admin to provide administrative and operational support to the Transport and Operations teams in Colwick. You will coordinate with drivers, planners and customers to keep the day-to-day transport running smoothly.

The role involves updating transport records, planning skip, RORO and Trade Waste collections and deliveries, handling paperwork, and generating daily reports.

Qualifications

• Previous administration experience.
• Strong organisational and time-management skills.
• Good communication, written and verbal.
• Attention to detail.
• Ability to work under pressure and meet deadlines.
• IT skills with Outlook, Word and Excel.
• Experience in transport or planning systems.
• Experience dealing with drivers and customers.
• Knowledge of Skip, RORO or Trade Waste operations.
• Previous transport administration experience.

Responsibilities

• Provide day-to-day administrative support to the Transport and Operations teams.
• Assist with the planning and coordination of vehicle movements, collections and deliveries.
• Liaise with drivers throughout the day regarding jobs, changes, delays and customer requirements.
• Monitor transport schedules and assist with reallocating work when required.
• Update transport systems with accurate job information.
• Ensure completed jobs are correctly recorded and paperwork is processed.
• Assist with PODs, delivery notes, collection records and other transport documentation.
• Maintain accurate records of completed and outstanding work.
• Assist the Transport Manager with daily transport reports and KPIs.
• Help identify and resolve issues that may affect the smooth running of the day’s transport operation.
• Act as a point of contact for drivers regarding day-to-day operational queries.
• Communicate job instructions, changes and customer requirements to drivers.
• Assist drivers with queries regarding collections, deliveries and route changes.
• Monitor progress throughout the day and identify delays or missed jobs.
• Keep planners and management informed of operational issues.
• Assist with driver holiday and absence administration.
• Support effective communication between drivers, planners and the office.
• Support the planning team with Skip, RORO and Trade Waste operations.
• Assist with the allocation of work to the appropriate vehicles and drivers.
• Help ensure daily schedules are kept up to date.
• Monitor the progress of planned work throughout the day.
• Assist with changes to routes and schedules when operational requirements change.
• Communicate with the relevant teams when additional work or urgent collections are received.
• Help maximise vehicle utilisation and minimise unnecessary downtime.
• Assist with resolving operational problems quickly and efficiently.
• Communicate professionally with customers, drivers, planners and other departments.
• Deal with customer queries relating to collections and deliveries.
• Assist with resolving service issues and escalating problems where appropriate.
• Keep customers updated where there are delays or changes to scheduled services.
• Take messages and ensure customer requests are passed to the appropriate person.
• Build positive working relationships across the business.
• Maintain accurate electronic and paper records.
• Process delivery paperwork, timesheets and other transport-related documentation where required.
• Assist with data entry and reporting.
• Produce regular transport administration reports.
• Assist with invoicing queries and documentation where required.
• Maintain organised filing systems.
• Assist the wider Operations team with general administrative duties.
• Carry out any other reasonable duties requested by management.

Skills

Communication

Organisation

Time management

Attention to detail

Work under pressure

MS Office

Team player

Transport experience

Driver liaison

Data entry/reporting

Independent worker

Tools

MS Outlook

MS Word

MS Excel

Transport systems

Job description

Enva Group is seeking a Transport coordinator/Admin to provide administrative and operational support to the Transport and Operations teams in Colwick. You will coordinate with drivers, planners and customers to keep the day-to-day transport running smoothly.

The role involves updating transport records, planning skip, RORO and Trade Waste collections and deliveries, handling paperwork, and generating daily reports.