Transport Department Receptionist - HC622914

Hampshire County Council; Winchester; On-site; GBP 14,000 - 26,000; Part time

Job summary

A local government authority in Winchester is seeking a part-time Transport Department Receptionist to provide a support service for various stakeholders. The role involves handling telephone inquiries, managing appointments, and assisting with administrative tasks. Essential qualifications include a Level 2 education in English and Mathematics, RSA II in Word Processing, and a current UK manual driving license. This is a temporary position for 18 months with a starting salary of £25,242 per annum (pro-rata part-time).

Qualifications

• Educated to QCF Level 2 to include English and Mathematics OR equivalent work experience.
• Experience in a busy office environment with manual and computerised systems.
• Current UK driving licence for manual vehicles.

Responsibilities

• Provide efficient Reception service for staff, visitors, and contractors.
• Respond to telephone enquiries and redirect as necessary.
• Administer orders/job cards on fleet management system.
• Arrange visitor collections and escorts.
• Perform general administration tasks as needed.

Skills

Administration experience

Communication skills

Computerised administrative systems

Manual driving license

Education

QCF Level 2 including English and Mathematics

RSA II in Word Processing

Job description

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Job title: Transport Department Receptionist - HC621334

Location: Winchester Workshops

Salary: Scale 3, starting salary £25242.00 per annum - PRO-RATA [part-time]: £14,326.54 per annum

Hours: Part-time role: 21 hours per week

Contract: Temporary for 18 months

Closing date: Sunday 4th January 2026 at 23:59 hours

If you would like to apply for this temporary post as a secondment you must have the prior approval of your current Line Manager and Head of Department. Please therefore ensure you have completed the ‘Police Staff Internal Secondment Declaration’, and forwarded it as instructed to obtain their sign‑off. This step must be completed so the form is submitted as part of the application process, prior to the vacancy’s closing date. Your declaration form should be uploaded alongside your application form. Please note that completion of this declaration is required whether or not your application is supported. Lack of managerial support will not prohibit you from applying, but it may have implications on your employee status. As a result you should consider this fully. Such applications will be treated on a case‑by‑case basis and following consultation with the Head of HR & OD, as per the Secondment guidance.

Advert Text

Are you experienced in administration and have great communication skills? This is the role for you! We are looking for the right person who will be a valuable support for our Team!

Job Purpose

You will assist with the provision of an efficient and effective Reception service for staff, visitors and contractors and you will be able to provide a range of business/ administrative services in support of the Supervisor.

Responsibilities

• Respond appropriately to telephone enquiries, ensuring that calls are re‑directed if necessary.
• Raise orders/job cards on computerised fleet management system and book vehicles in for repair with approved contractors.
• Undertake general administration tasks as demand / resilience requires.
• Arrange for the collection and departure of visitors as required.
• Where appropriate, to arrange escorts for visitors.

Click here for the details of the Role Profile!

Short Description

You will be based at one of our Winchester Workshop, however you must be prepared to travel to different sites across Hampshire Constabulary.

You may also be asked to move police vehicles around the workshops and car parks as required, therefore a full UK licence to drive manual vehicles is required.

Essential Qualifications

• Educated to QCF Level 2 to include English and Mathematics OR work experience deemed to have brought the postholder to a comparable level.
• RSA II (or equivalent) in Word Processing.
• Current UK driving licence for manual vehicles.
• Experience in a busy office environment using a variety of manual and computerised administrative systems.

Short Description

This role is made for you! When applying you will have to answer to a few questions, included some in regards CVFs.

These simply describe the behaviours required by you, as a police officer or member of staff, to be effective in your role and uphold the Code of Ethics.

CVFs have a significant role in the recruitment, assessment, and development of officers and staff at every level.

Follow each link below for a detailed explanation!

Contact details for an informal discussion

Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.

Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work‑life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.

The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under‑represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: [e-mail].

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.