Transport Coordinator - (UB.TR.107)

Gist; Cumbernauld; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

20% M&S discount

Healthcare cash plan

Auto Enrolment Pension or Defined Con.

Life assurance (up to 4x salary)

Wellbeing support / EAP

Training schemes and induction

Cycle to work

Job summary

Gist is recruiting a full-time Transport Coordinator at its Cumbernauld site, joining a busy FMCG transport operation within the M&S Group. You will coordinate drivers, manage live transport activity and help ensure deliveries reach stores safely, efficiently and on time.

Working with the Transport Shift Manager, you’ll make operational decisions, support payroll tasks and ensure compliance with Operator Licence requirements while supporting colleagues across Transport, Warehouse and Planning.

Qualifications

• Experience working within a transport, logistics or distribution operation.
• Experience as Transport Coordinator/Administrator/Planner or similar role.
• Ability to allocate work and make operational decisions.
• Supervisory or team leadership experience preferred.
• Excellent organisation and attention to detail.
• Knowledge of transport compliance and Operator Licence requirements advantageous.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Coordinate night transport operations to dispatch vehicles and drivers on time.
• Act as first point of contact for drivers and resolve issues.
• Brief/debrief drivers and communicate operational information accurately.
• Monitor live routes and support service recovery as needed.
• Support the Shift Manager with day-to-day transport operations.
• Manage driver allocation and resources throughout the shift.
• Conduct return-to-work conversations and driver supervision.
• Ensure legal compliance and transport documentation.
• Complete payroll administration and Kronos exceptions.
• Collaborate with Transport, Warehouse and Planning teams.

Skills

Transport coordination

Driver liaison

Communications

Organisation

Supervisory experience

IT skills

Tools

Kronos

Microsoft Office

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

We're looking for a full-time, permanent Transport Coordinator to join our Cumbernauld team at an exciting time as we enter the Golden Quarter and prepare for the busy Christmas peak. This is a fantastic opportunity for someone with experience working within a fast-paced FMCG transport operation who thrives in a dynamic, high-volume environment.

This is far more than a transport administration role. You'll be at the heart of the operation, coordinating drivers, managing live transport activity, and ensuring deliveries run safely, efficiently, and on schedule. Working alongside the Transport Shift Manager, you'll play a key role in supporting the transport operation, making operational decisions, and keeping the transport office running smoothly throughout the shift.

Role details:

Salary: Up to £31,366.08 per annum (DOE)

Working Pattern: Days - Any 4 from 7

Working Hours: 38 hours per week | Start times between 06:00 AM to 10:00 AM & finish times between 16:00 PM to 20:00 PM

Location: Gist Limited, 22 Lenziemill Road, Cumbernauld, G67 2XN

What you'll be doing

• Coordinating the night transport operation to ensure vehicles and drivers are dispatched safely, efficiently and on time.
• Acting as the first point of contact for drivers, providing support, resolving issues and escalating where appropriate.
• Briefing and debriefing drivers, ensuring all relevant operational information is communicated accurately.
• Monitoring live routes throughout the shift, responding to delays and supporting service recovery where required.
• Supporting the Shift Manager with the day-to-day running of the transport operation.
• Managing driver allocation and helping ensure resources are used effectively throughout the shift.
• Supporting return-to-work conversations and day-to-day driver supervision.
• Maintaining legal compliance, including Operator Licence requirements and transport documentation.
• Completing payroll administration, Kronos exceptions, holiday administration and other transport office tasks accurately and on time.
• Working closely with colleagues across Transport, Warehouse and Planning to ensure a seamless operation.

What we're looking for

We're looking for someone who enjoys working in a fast-paced transport environment and can confidently balance operational coordination with supporting people.

• Experience working within a transport, logistics or distribution operation
• Previous experience in a Transport Coordinator, Transport Administrator, Transport Planner or similar role
• The confidence to communicate with drivers, allocate work and make operational decisions
• Ideally some supervisory or team leadership experience, including supporting driver performance or conducting return-to-work conversations
• Excellent organisation skills with the ability to prioritise multiple tasks in a busy environment
• Strong attention to detail and the ability to remain calm under pressure
• Good IT skills, including Microsoft Office and experience using transport or workforce management systems such as Kronos
• Knowledge of transport compliance and Operator Licence requirements would be advantageous

What's in it for you?

• 20% M&S discount on most things from furniture, fashion and food
• Discounted rates on healthcare cash plan
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support - including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You’ll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.