Transport Coordinator

Gap Personnel; Warrington; On-site; GBP 29,000 - 35,000; Full time

Job summary

Gap Personnel, recruiting on behalf of a leading food manufacturing client in Warrington, seeks an experienced Transport Coordinator to support the Transport Shift Managers with delivery coordination and excellent customer service. You will manage driver paperwork, briefings, store communications, and KPI data, while ensuring health and safety compliance and adherence to transport legislation.

This permanent role offers stability and a clear progression path in a fast-paced logistics

Qualifications

• Previous similar experience gained within a Transport environment.
• Basic working knowledge of Transport Legislation, Working Time Directive, EU Driver’s Hours, and Tachograph laws.
• An understanding of Health and Safety Legislation and Food Safety Standards.

Responsibilities

• Prepare and allocate driver paperwork and store keys; ensure drivers know route requirements.
• Conduct pre-briefs and de-briefs with drivers and escalate issues as required.
• Maintain contact with drivers on route and update delivery plans as needed.
• Update KPI information daily for cost analysis.
• Handle phone calls and emails from drivers, customers, and stores with excellent service.
• Liaise with stores to provide up-to-date delivery information and notify of issues.
• Identify improvement opportunities within the department and propose to managers.
• Arrange for vehicle breakdowns while ensuring safety of colleagues and franchisees.

Skills

Transport experience

Customer service

Communication

Job description

Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for experienced Transport Coordinator for a well‑known food manufacturing client based in Warrington, WA1 area.

This is a permanent contract.

Job title

Transport Coordinator

We are currently recruiting on behalf of our leading food supply chain client. This role will be to support the Transport Shift Managers with the coordination of deliveries to stores, providing exceptional customer service to the end customer.

Location

Warrington

Duties

• Responsible for preparing and allocating driver paperwork and store keys; ensuring drivers are fully aware of the requirements for the designated route.
• Conduct pre-briefs and de-briefs with drivers ensuring any issues raised are captured and escalated as required.
• Maintain contact with drivers whilst on route to be able to identify issues before they arise, and keep all parties updated with any changes in delivery plans.
• Ensure that departmental KPI information be updated daily to allow for cost analysis
• Receive and professionally handle telephone calls and emails from our drivers, customers, stores, answering any queries in a timely manner and demonstrating exceptional customer service skills.
• Liaise with stores to provide up to date delivery information whilst providing notification of any delivery issues, i.e. late deliveries.
• Proactively seek methods of continuous improvements within the department and propose these to managers.
• Make the necessary arrangements for vehicle breakdowns, ensuring the safety of our colleagues and the needs of our franchisees are achieved.
• Comply with all legal and Company policies and procedures regarding health and safety to ensure you work in a manner that keeps you and your colleagues safe.
• Comply with all applicable UK and Ireland Data Protection and privacy legislation and report non-compliances were identified to the Data Protection team
• Responsible for actively participating in Domino’s performance development process to ensure knowledge and skills remain current and relevant for role.

The main areas of responsibility are not intended to be exhaustive but gives a general indication of the role. It is the nature of the Company that tasks and responsibilities are in many circumstances, unpredictable and varied. All colleagues are therefore, expected to work in a flexible way when the occasion arises and acknowledge that tasks not specifically covered in their role profile are not excluded.

Hours

7am-7pm 4on 4 off day.

Pay

£32,000 Per annum

Requirements

• Previous similar experience gained within a Transport environment
• Basic working knowledge of Transport Legislation, Working Time Directive, EU Driver’s Hours, and Tachograph laws
• An understanding of Health and Safety Legislation and Food Safety Standards

Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.