Transport Controller

The Job People; Cannock; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Equal Opportunities

Job summary

The Job People is seeking a Transport Controller / Planner in Cannock for a permanent, full-time role. The position runs Monday to Friday, 12:00pm–8:00pm (37.5 hours) with no weekends or bank holidays.

You will plan UK collections and deliveries, liaise with drivers, and optimise transport resources while ensuring compliance and customer service standards. Candidates should have UK road freight experience, strong organisational skills, and proficiency in MS Office.

Qualifications

• Previous experience within UK road freight or transport planning.
• Strong understanding of UK transport operations and logistics.
• Excellent communication and customer service skills.
• Ability to work under pressure and prioritise workload.
• High level of organisational and administrative skills.
• Good geographical knowledge of the UK.

Responsibilities

• Planning and scheduling UK collections and deliveries.
• Liaising with drivers to ensure service commitments are met.
• Building strong relationships with transport partners.
• Monitor the progress of vehicles, collections and deliveries throughout the day.
• React quickly to delays and changes by re-planning as needed.
• Prioritise urgent and time-critical shipments to maintain service levels.
• Ensure efficient utilisation of vehicles, hauliers and transport resources.

Skills

Planning

UK road freight

Customer service

Communication

Problem solving

Organisational skills

MS Office (Excel/Outlook)

TMS experience

Tools

Microsoft Excel

Microsoft Outlook

Job description

Transport Controller / Planner

Permanent Position

Salary: £27,000 - £28,000 per annum

Based in Cannock, Staffordshire

The Transport Controller / Planner is responsible for the effective planning, coordination, and management of UK road freight collections and deliveries, ensuring customer requirements are consistently met while optimising operational efficiency. The role demands excellent organisational and problem‑solving skills, strong communication with customers, hauliers, and internal stakeholders, and the ability to manage multiple priorities within a fast‑paced transport environment.

The successful candidate will ensure all transport activities are executed in accordance with company procedures, customer service standards, and regulatory compliance requirements. They will also maintain accurate and up‑to‑date records across internal systems, contributing to the smooth and efficient operation of the transport function.

Hours: Monday to Friday, 12:00pm - 8:00pm (37.5hr per week) No weekend or Bank Holiday working

Duties of a Transport Controller / Planner:

• Planning and scheduling UK collections and deliveries
• Liaising with drivers to ensure service commitments are met
• Building strong relationships with transport partners
• Monitor the progress of vehicles, collections and deliveries throughout the day
• React quickly to delays, breakdowns, traffic issues and customer changes by re‑planning work where necessary.
• Prioritise urgent and time‑critical shipments to maintain service levels
• Ensure efficient utilisation of vehicles, hauliers and transport resources.

Experience required for a Transport Controller / Planner:

• Previous experience within UK road freight or transport planning.
• Strong understanding of UK transport operations and logistics.
• Excellent communication and customer service skills.
• Ability to work under pressure and prioritise workload effectively.
• High level of organisational and administrative skills.
• Good geographical knowledge of the UK.
• Competent using Microsoft Office, particularly Excel and Outlook.
• Experience using Transport Management Systems (TMS) or other logistics software.
• Strong attention to detail.
• Previous working experience in logistics distribution and supply chain

Detail of a Transport Controller / Planner

• Permanent position
• Based in Cannock, Staffordshire
• £27,000 to £28,000 per annum
• Monday to Friday 12pm to 8pm - 37. 5 hours per week
• Previous working experience in logistics distribution and supply chain

We are an Equal Opportunities employer and welcome applications from all backgrounds.