Transport Controller

The Job People Ltd; Cannock; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Company benefits scheme

Job summary

The Job People Ltd in Cannock, Staffordshire, is seeking a Transport Controller/Planner to coordinate UK road freight, plan collections and deliveries, and ensure customer requirements are met while optimizing efficiency.

Based in Cannock, the role runs 37.5 hours weekly, Monday to Friday 12:00–20:00, with no weekends. The successful candidate will manage transport activities, maintain records, and liaise with drivers, hauliers and customers to deliver reliable service.

Qualifications

• Experience in UK road freight or transport planning.
• Good understanding of UK transport operations and logistics.
• Excellent communication and customer service skills.
• Ability to work under pressure and prioritise workload.
• High level of organisational and administrative skills.
• Good geographical knowledge of the UK.
• Competent using Microsoft Office, particularly Excel and Outlook.
• Experience using Transport Management Systems (TMS) or other logistics software.

Responsibilities

• Plan and schedule UK collections and deliveries.
• Liaise with drivers to ensure service commitments are met.
• Build strong relationships with transport partners.
• Monitor the progress of vehicles, collections and deliveries throughout the day.
• React quickly to delays, breakdowns, traffic issues and customer changes by re-planning work where necessary.
• Prioritise urgent and time-critical shipments to maintain service levels.

Skills

Transport planning

Customer service

Time management

Stakeholder communication

Tools

Microsoft Excel

Outlook

TMS software

Job description

Transport Controller (perTCA) Cannock, England

Salary: GBP27000 - GBP28000 per annum + Company benefits scheme

Permanent Position

Based in Cannock, Staffordshire

The Transport Controller / Planner is responsible for the effective planning, coordination, and management of UK road freight collections and deliveries, ensuring customer requirements are consistently met while optimising operational efficiency. The role demands excellent organisational and problem-solving skills, strong communication with customers, hauliers, and internal stakeholders, and the ability to manage multiple priorities within a fast-paced transport environment.

The successful candidate will ensure all transport activities are executed in accordance with company procedures, customer service standards, and regulatory compliance requirements. They will also maintain accurate and up-to-date records across internal systems, contributing to the smooth and efficient operation of the transport function

Hours: Monday to Friday, 12:00pm - 8:00pm (37.5hr per week) No weekend or Bank Holiday working

Duties of a Transport Controller / Planner:

• Planning and scheduling UK collections and deliveries
• Liaising with drivers to ensure service commitments are met
• Building strong relationships with transport partners
• Monitor the progress of vehicles, collections and deliveries throughout the day
• React quickly to delays, breakdowns, traffic issues and customer changes by re-planning work where necessary.
• Prioritise urgent and time-critical shipments to maintain service levels
• Ensure efficient utilisation of vehicles, hauliers and transport resources.

Experience required for a Transport Controller / Planner:

• Previous experience within UK road freight or transport planning.
• Strong understanding of UK transport operations and logistics.
• Excellent communication and customer service skills.
• Ability to work under pressure and prioritise workload effectively.
• High level of organisational and administrative skills.
• Good geographical knowledge of the UK.
• Competent using Microsoft Office, particularly Excel and Outlook.
• Experience using Transport Management Systems (TMS) or other logistics software.
• Strong attention to detail.
• Previous working experience in logisticsdistribution and supply chain

Detail of a Transport Controller / Planner

• Based in Cannock, Staffordshire
• £27,000 to £28,000 per annum
• Monday to Friday 12pm to 8pm - 37. 5 hours per week
• Previous working experience in logisticsdistribution and supply chain