Transport Commissioning & Allocation Officer

WMJobs; Worcester; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Great Holiday Entitlement

Brilliant Pension Scheme

Professional Learning & Development

Flexible Working

Job summary

Worcestershire County Council is seeking a Transport Commissioning & Allocation Officer to join the Integrated Transport Team in Worcester. The role focuses on commissioning and allocating transport services for vulnerable adults, SEND students, and school pupils, ensuring safety, value for money and responsiveness.

You will collaborate with operators, schools and care professionals to improve outcomes, shaping how services are delivered across the county and supporting sustainable transport

Responsibilities

• Commission and allocate transport services to meet needs of vulnerable groups.
• Work with transport operators to deliver reliable services.
• Develop innovative solutions to improve client outcomes and service delivery.
• Influence how transport services are designed and delivered across Worcestershire.

Job description

35 Hours per Week Location: Warndon Depot, Worcester

Job Title: Transport Commissioning & Allocation Officer

Salary: £30,817 - £32,929 per annum

35 Hours per Week Location: Warndon Depot, Worcester

Team: Transport Commissioning Team

Contract type: Permanent Contract

Make a Difference. Shape the Future of Transport in Worcestershire.

Are you looking for a rewarding career where your work has a direct impact on the lives of thousands of residents across Worcestershire?

We are seeking an enthusiastic and motivated Transport Commissioning & Allocation Officer to join our Integrated Transport Team. This is a unique opportunity to play a key role in shaping and delivering transport services that support vulnerable adults, children, young people with SEND, and mainstream school pupils across the county.

Every day brings a new challenge. From commissioning vital transport services and working with operators to developing innovative solutions that improve outcomes for clients, you will be at the heart of a service that helps people access care and education establishments.

This is more than a commissioning role. It is an opportunity to influence how transport services are designed and delivered across Worcestershire, helping to ensure they remain safe, sustainable, responsive and value for money in an ever-changing environment.

Why Join Us?

At Worcestershire County Council, we are committed to investing in our people and developing future talent.

• Play a key role in commissioning and sustaining safe, dependable transport services that have a direct and positive impact on the lives of vulnerable clients across Worcestershire.
• Help shape the future direction of passenger transport services across the county.
• Develop expertise in commissioning, contract management, procurement and transport planning.
• Work closely with senior leaders and partners to deliver real service improvements.
• Contribute to innovative projects that influence how transport services are delivered in the future.
• Gain valuable experience within a high-profile service area that continues to grow and evolve.

Whether you already have transport experience or are looking to further develop your commissioning and contract management skills, we will provide the support, training and opportunities needed to help you succeed.

What Makes This Role Special?

This position sits at the centre of a service that supports over 13,000 individuals and manages a diverse network of transport providers across Worcestershire.

• Influence service delivery decisions that directly affect residents and families.
• Develop strong commercial and negotiation skills.
• Work collaboratively with schools, social care professionals, transport operators, parents and carers.
• Identify new ways of improving services whilst delivering value for money.
• Build relationships across the public, private and voluntary sectors.
• Contribute to the Council's wider ambitions around accessibility, inclusion and sustainable transport.

If you are passionate about delivering excellent services, enjoy problem-solving and want to help shape transport provision across Worcestershire, we would love to hear from you.

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: Friday 2nd October 2026

Anticipated Interview Date: W/C 12th October 2026

Benefits

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage

• Worcestershire County Council - Why work for us?

Some of these offers include:

• Great Holiday Entitlement: As well as bank holidays, you’ll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don’t worry because if you join us without a break, we’ll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Attached documents

Transport Commissioning and Allocation Officer Job Description.pdf

Transport commisioning and allocation officer Person Specification.pdf